Performance Support & “The Art of War”

January 3, 2015 8 comments

Sun Tzu’s “Art of War” is a collection of tactics of a military nature that have many parallels to the “battles” we fight in our everyday work lives. Despite the focus on war, fighting and overcoming enemies, there are peaceful applications of strategy and tactics I choose to employ. Believe it or not, there are useful parallels in managing organizational change with these very same tactics. Read more…

Experience API [xAPI] & Why You Should Give a Rip

November 6, 2014 11 comments

They say that even a blind squirrel will find a nut eventually, and I am living proof of that concept. So there I was at DevLearn 2014 locked in to speak at a couple of breakout sessions and facilitate a tabletop discussion at the crack of dawn on day one. I’m there on a Performance Support mission of “seek and learn” and purely by accident I stumbled over a pre-conference session Tuesday afternoon called the xAPI Hyperdrive. Yup…maybe not totally aligned with the squirrel metaphor, but I found a nut I was not even looking for…and it changed my entire conference agenda. Read more…

MyLibrary Suggestions for Performance Support & Performance Consulting

November 4, 2014 2 comments

My radicalization around the pursuit of Performance Support and formal Performance Consulting training happened in 2004, and during that time I’ve acquired several books that I consider required reading. I’ve pulled these together on a single page and have each book linked to the associated page at if you would like to read content details and/or make a purchase. If you have other favorites you have discovered in your own practice, let me know and I’ll add them to the list. I will continue to add to this list over time… Read more…

Stop, Drop & Roll – The Moment of Apply

October 17, 2014 Leave a comment

At a Change Leadership workshop I held a couple years ago I demonstrated a concept around the concept of Stimulus/Response to make the point that there is more going on behind the curtain in one’s brain than you might first expect when attempting to change behavior. In this post, I will attempt to align the obvious aspects of “flight or fight” as an overlay to the value of positioning performance support over training. Imagine me going there… Read more…

ECOSYSTEM: Is the Concept Jive, Jargon or Justified?

October 16, 2014 Leave a comment

One of the more recent buzzwords surfacing in our L&D lexicon is “Ecosystem”, and I see it as having more significance to a sustainable learning and performance strategy than acceptance. Several pundits like Rosenburg, Mosher and Gottfredson, among others are using “ecosystem” routinely in conversations and presentations. The question that jumps into my brain is “Why seek what you already have?” I say this primarily because every organization already has a Learning & Performance Ecosystem. The question that manifests from “Why seek…” is “It’s not really a question of having an ecosystem; the real question is – Are you managing the one you have effectively and efficiently?” Read more…

Why Consider an EPS Readiness Assessment?

October 13, 2014 1 comment

As Embedded Performance Support [EPS] continues to gain traction among Training organizations, I’m seeing a common reaction surface, “This really makes sense conceptually, but how do we implement?” Read more…

Going to DevLearn 2014 for a Little Disruption!

October 10, 2014 Leave a comment

DevLearn is one of my favorite conferences of the year put on by the eLearning Guild. I’m fortunate enough to be participating once again as a speaker in one of the breakout sessions. The session is in the Performance Support Track…imagine that..

If your organization is flirting with or already into the pursuit of an embedded performance support [EPS] strategy; I welcome you to join me for session #212

“How to Integrate a Disruptive Performance Support Methodology”

The session is scheduled for 10/29 – Wednesday afternoon at 1:15PM.

DevLearn 2014


In addition, I’ve been asked to facilitate a table top discussion – #MB3

“Adding Performance Support to Your Strategy”

This will also take place Wednesday for early birds at 7:15 – 8:15 AM. BYOC…

My most recent post will give you a sampling of what I’ll cover in a larger context. Check out “Intentional Design & the EPS Performance Stack

Hope to see you there!

Gary Wise
Performance & Learning Solutions Strategist
(317) 437-2555



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