Performer Support and the Two-Finger Wave
In my current role, I work in a virtual environment that is strategically located between corn and soy beans in the rolling hills of southeastern Indiana. Driving narrow, rural country roads to breakfast at the local truck stop this morning, I encountered numerous other pick-up trucks. Yes, I drive one too, but no rifle rack, nor is there a confederate flag in the back window. You might be asking yourself what any of this has to do with Performer Support. Answer: Plenty Read more…
Using Bass Ackward Design for Performer Support
Can I safely say we agree that task-level execution and business results do not happen during training? That seems a reasonable statement to me. We can certainly simulate task execution during training, but the simulated environment is structured and controlled and no harm is done when a learner screws up. Even when done well enough to pass the training, no business results are generated. However, when the learner graduates from training and simulations and becomes a performer there is no safety net, and flawless execution within the workflow has real business risks hanging in the balance. Read more…
Teachers Love Technology: And It’s Changing the Classroom
Infographics seem to be pretty popular these days. The good folks at OnlineUniversities.com sent this one to me to post, and it focuses on technology use in our schools. Some interesting numbers and leaving no doubt technology integration into education is only increasing.
Supporting the Learner-To-Performer Continuum
This post is another installment in “Changing the Conversation” line of thinking. I reference the Learner-to-Performer Continuum in an earlier post, and thought a few words around the concept might connect another couple of dots. That said, this post is centered upon the continuum components and their purpose with a quick look at technology implications that help make a continuum continuous…or if you choose…sustainable. Read more…
Change the Conversation – Extend the Blend
I hate using the word “paradigm” but I honestly cannot think of anything better, so I will plow ahead and use it anyway. This so called paradigm I reference in this post represents a concept I’ve sold…we’ve sold…everybody in the Training business has sold for years – the concept that Training drives performance. Our challenge now is that business stakeholders, and even our own in-house leadership bought it, and expectations are firmly in place for results that match what we sold. Training, as the performance driving silver bullet is misfiring, and we really need to reset expectations and change the conversation. This post offers one approach to accomplish the change. Read more…
GARY WISE
Learning & Performance Solutions Architect
Workers increasingly face moments of need when they are in the downstream, post-training work context, and their performance outcomes are tied directly to creating business value…or loss.
* * *
Training cannot resolve these moments.
“Just-enough-just-in-time-just-for-me” performance support is the answer.
* * *
Have you seriously considered designing and implementing a comprehensive strategy for Learning and Performance Support to address these critical moments of need? Does your strategy answer this call-to-action?
If not, it's time! Let's connect!.
* * *
eLearningLearning
Tools
Type
Companies
Organizations
Year
