Lipstick on a Training Paradigm – Oink!

August 5, 2015 3 comments

Yeah, this could be classified as another rant, but that’s what happens when someone gets radicalized by a new paradigm…a Performance paradigm, to be more specific. My radicalization did not take place until after I had been in L&D for over twenty-five years, and looking back, I had racked up an impressive string of failures during that timeframe. Not failures in my output or those of teams I led, but in the workforce performance our efforts sustained…or more accurately…what our efforts did not sustain. Read more…

When Are MOOCs Not MOOCs?

August 3, 2015 9 comments

This post this likely to twist a knot in a few knickers, but hey…what’s a few knots now and then, so buckle up…this might nudge you beyond the limits of a training paradigm. Traditionally, a MOOC, in academic circles, is known as a Massive Open Online Course…and I have no problem with that. Where I get torqued down tight is when corporate Training tries to emulate an academic MOOC with corporate learning content. When that happens, corporate L&D potentially misses the boat. Read more…

Rant: Is My Boomer Showing?

July 23, 2015 4 comments

Sorry, but this had to happen sooner than later, and I don’t expect a tidal wave of agreement…a few ripples will do. Even early warning signs of a tsunami are as subtle as the tide slowly receding from the shore. Yeah, this is about Performance Support…you expected something different from me? Ain’t happenin’! I’m done filling sandbags to protect the institution of training. You’ll find me on a board swimming out to catch the wave of root causes. Read more…

Choosing Chain Guns & Performance Analytics

July 17, 2015 Leave a comment

Whoa…now there’s a title begging for context. You may need to consult a 12-year old gamer to draw the parallels, but there really is one, so hang with me for a few minutes. This post is an attempt to make the point that while performance data can now be exploited beyond our wildest expectations, there are tactical disadvantages that accompany decisions related to pursuing an aggressive analytics implementation without a well-thought out battle plan firmly in hand. And yes, I learned these things at the 32nd level of Destiny during a Crucible mission. Read more…

Define EPS Readiness Before Developing Strategy

July 7, 2015 7 comments

The discipline of Embedded Performance Support [EPS] is rapidly becoming an integral part of a dynamic learning and performance strategy. Adoption of this innovative and disruptive discipline represents an organizational change management initiative whether your organization consists of 50 or 500,000 souls tasked to generate sustained business value. The first question to pursue an answer is, Are you “ready” to adopt this discipline, or are you at a “state of readiness” to adopt this discipline? Too often I’m seeing a “ready” horse before a “readiness” cart because current “AS IS” state of readiness was not clearly defined. Read more…

Driving Performance with Extended Blend

June 29, 2015 1 comment

Permit me to open this post by dispelling the myth that we, as training professionals, hold as fact and have convinced our stakeholders over the years – training drives performance. Yes, it truly is a myth. And after thirty-some odd years in the corporate training business, I’m as guilty as any for perpetuating this myth, and, I might add, with boundless enthusiasm. In all honesty, training offered as a performance solution can only drive potential.  And we have readily available proof of this reality through solid evaluation practices at levels one and two. Sadly, no business outcomes have been…nor can they be…generated during the creation of proven potential during training. In fact, no evidence of sustainable capability at the point-of-work exists either. We seriously must consider this question, “Is the promise of potential enough?” Methinks not! Read more…

Death By Demo

April 16, 2015 Leave a comment

If you are a Wizard of ID fan some of this may sound familiar…

(Rant Alert)

You know what really torques my frame? Product demonstrations! And many of you have either sat through (as a prospect/client) or given (as a vendor) the product demo from hell. I’ve been on both sides of this exchange and will be the first to admit that delivering a really good one is not an easy thing to do. It becomes even more difficult when the product demo is shared in a live system as opposed to talking to screen shots. Either version can be brutal on the recipient, especially when the demo is feature – function – benefit (FFB) “spewage”. I’d rather be stabbed repeatedly with something dull. Read more…


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