Leading Change as “Ordinary Work”

August 4, 2016 Leave a comment

The dreaded “C” word…Change…is as continuous and variable as the day-to-day demands of doing business. Leading Change effectively is often the difference between maintaining competitive advantage and falling behind; the difference between maintaining compliance or exposure to severe penalties and business liabilities. I’m sure you can think of others. To be effective with addressing the continuous nature of Change is to “routinize” it by building into the organizational culture as “Ordinary Work”. That means adopting cultural mindshare that adopts a discipline and protocols of Change Leadership that are agile, resilient, and most importantly –   repeatable. Read more…

How Point-of-Work Shapes Effective Change

August 2, 2016 2 comments

Many of you who are regular readers of my blog know how fanatical I am about performance support. After over twelve years of chasing the PS rabbit I have a confession to make…I’m done chasing PS…directly. The chase is near futile when the perfect opportunity is often deeply buried within the organization’s ecosystem, and at times, never to be recognized as a viable option because…the PS solution is located in a blind spot; a blind spot known as a Training Paradigm. I’ve decided the chase is too narrow, and it’s really not about the PS rabbit, it’s about shaping Change around a Performance Paradigm…maybe performance support is needed…maybe not. It usually is in some manner, but jumping on PS is the wrong place to start. Read more…

Managing Change or Leading Change: Does It Matter?

July 28, 2016 Leave a comment

At first glance Change Management (CM) and Change Leadership (CL) may be considered interchangeable and simply more jargon used to confuse a familiar concept. Stay with me on this post as there is a significant difference when the end-game is the desire to create full adoption and sustained capability of any Change initiative.  Read more…

Evolving ISD Adoption for a Performance Paradigm

July 13, 2016 6 comments

Maybe a better title would posture “performance think” instead of “performance paradigm”. Even better, what if the “I” in “Instructional Systems Design” was changed to “Intentional Systems Design”? Am I suggesting the application of lipstick on the traditional ISD pig, or something radically different? Yes! Both! We need core ISD expertise reshaped with the “Intent” to drive sustained workforce capability beyond the classroom to a new ground zero – the Point-of Work. Read more…

Waiting For the 9:29

July 3, 2016 4 comments

My grandfather had the reputation of being a good storyteller. I remember sitting at his feet with my sister as he would spin one of his yarns. His specialty was ghost stories, and I can hear them even now after so many years. I truly believe I’ve been blessed with the art of storytelling as well, though none so good as his. Actually, most of my training conference breakout sessions are built around stories, but none like I’ll share with you right now. Take a short break from corporate L&D and enjoy! Read more…

Categories: Continuous Learning

Performance Consultant Lives Matter!

June 6, 2016 2 comments

We had just left a national all-hands company meeting where senior leadership fired everybody up with news of a potential buy-out at $97 per share. I’d been aggressively saving in the form of stock purchases at $11 for three years and had a sizeable stash of stock options maturing. The only question on my mind right then was, “Where am I going to park the boat?” Two weeks later we were informed the company had filed for Chapter 11 and all shares of common stock were worthless, and I was officially on the street. So much for the boat! Read more…

Chasing Sustained Workforce Capability

April 18, 2016 5 comments

Sustaining the capability of our workforce is a race we are all running whether we choose to describe the effort in this manner or not. Creating a workforce that is nimble, agile, and resilient are a few of the buzzwords we hear today that describe what it takes to attain things like sustainability and competitive advantage. But where does being nimble, agile, and resilient matter most? The answer to this question is simple – the Point-of-Work. Read more…

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