Search Results for: intentional design

POINT-of-WORK: Optimize the ENTIRE Ecosystem with Intentional Design

Once upon a time I was under the influence of learning technology; strung out on LMS. It was a relentless addiction to the perception that training drove performance outcomes. It’s all my team could think about, and it was all our stakeholders could think about. Everyone encountering a performance challenge wanted TRAINING. If the desired performance did not result, we obviously needed more, better, faster training. In reality, the only two things we ever came close to optimizing were Bob Mosher’s first two Moments of Need…NEW & MORE, and the…

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Is Your Curation Tied to Intentional Design?

I’ve written about Intentional Design previously and not surprisingly it targets both learning AND performance.  Maybe the better title for this post would’ve been Are You Curating for Learning or Performance? I chose intentional design in this title because it’s not an either/or effort…we should be curating for both…but methinks if traditional L&D is the curator-in-charge the focus is not going to include Performance…not Point of Work focused…nor Moment of Need responsive. That’s why I offer this thought…Are our curation efforts as intentional as our design? (more…)

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INTENTIONAL DESIGN – Redirecting L&D Strategy to the Point-of-Work

To some this may seem like more of a “mis-direction” than a re-direction. Redirection almost sounds like a course correction…and in many respects it is, but then I make that distinction from a previous life experience. Humor me for a minute for a quick story to make the point that L&D in some organizations has lost its way. Yes, it can happen, and this story tells of how that can happen through the eyes of an effective L&D team that was effectively undone. This “undoing” is the basis of my…

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Intentional Design & the EPS Performance Stack

Trolling through my networking groups on LinkedIn yesterday, a post caught my eye where an individual was lamenting how the disjointedness of running disparate systems compromised effective and efficient operations. The suggested solution was a desire for the creation of a unified enterprise platform to eliminate the disparity. I agree that unification is the answer…but not among disparate systems. (more…)

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Intentional Design Vs ADDIE

This title sounds like an impending trashing of the traditions of ADDIE, but I believe it simply places entrenched methodology in a more current and responsive context. While it seems that many are trashing old school ADDIE, I would argue that ADDIE is alive and well; in fact, is at the core of any effort to design and deliver a training solution. Agile design is catching a great deal of attention at all the conferences I've spoken at in 2013 but when you get right down to it, what we…

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Embedded Performer Support [EPS] Implies Intentional Design

Embedded Performer Support [EPS] is a discipline that has implication to any instructional design model you choose to use. Some training purist are fans of the tradition ADDIE model while other use SAM and numerous permutations that, for the most part, mimic what’s at the core of ADDIE since its inception. My point is that it’s not the tool; it’s how we apply it that matters most. Regardless of ISD methodology we will see considerably more iteration, concurrent development, and rapid development prototyping. This post is not intended to change…

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Using Bass Ackward Design for Performer Support

Can I safely say we agree that task-level execution and business results do not happen during training? That seems a reasonable statement to me. We can certainly simulate task execution during training, but the simulated environment is structured and controlled and no harm is done when a learner screws up. Even when done well enough to pass the training, no business results are generated. However, when the learner graduates from training and simulations and becomes a performer there is no safety net, and flawless execution within the workflow has real…

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CONTENT CURATION:  Are We After Knowledge, Wisdom or Insights?

The obvious answer is, “All three, right?” It starts with curation, and rapid adoption of content curation across our L&D discipline is both encouraging to see and frightening to comprehend. The frightening part, based on my own curation experiences, and as an observer of the curation process, is how easily we create bulk information to serve as initial knowledge. Given the exponential growth of information sources and powerful search capabilities like Google at our disposal, a bulk-curated information tsunami is inbound…if not already on the beach.  We’ve effectively curated ourselves…

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PERFORMANCE INSIGHTS: An Insight-Powered, Critical-Thinking Engine

Great…another technology to consider, right? That pretty much summed up my first reaction too, and then I gained a significant moment of insight of my own. This new cloud-based discovery enables strategic knowledge acquisition; collaborative wisdom & knowledge-sharing essential for effective critical-thinking at the Moment of Need through next generation curation technology. Being a big fan of Point-of-Work technology, I initially imagined redundancy but that feeling of overlap and a personal flashback of “What could’ve been?” served as motivation to dig a little deeper into why Performance Insights are different…

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POINT-of-WORK: Optimizing the Wasteland of Lost Wisdom and Insights

How many times has a colleague sent you an email with an attached article they found relevant and insightful with the suggestion that you read it to gain those same insights? And how many times have you set it aside because you did not have the time to slog through the entire article to boost your own wisdom and uncover those nuggets of insight? How many of those lost opportunities to gain insight get lost in the stack of “to read later” documents? How many well-intended exchanges of “wisdom” and…

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