In the Race for Sustained Capability, Training Just Got Lapped…Again!

After thirty plus years in corporate training and cross-industry learning leadership roles, I can say with confidence that the velocity of change has been greater in the world of business operations than it has in the world of training. Certainly, countless new technologies surfaced over the years as innovative enhancements in the training world, but for many, the application of these technologies merely enabled the function of training to fall short even faster and with less human intervention. The shift to e-learning, all too often, became a digitized version of…

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Free-Range Education: The Urgency to Integrate FREd into Corporate Training

Have you ever thought of something radical and then mustered up the courage to share it in a forum of your peers? Three things can happen, or should I say have happened when I have managed to find myself in this position: (1) They get excited and want to know more; (2) They say nothing and put on a trout-like stare with gaping mouth; or (3) They laugh out loud, saying nothing, and just shake their heads like you are indeed the village idiot who they expected as much from…

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In Pursuit of Successful Innovation & Change

This September 27-29, I have the privilege of speaking at the Talent Management Summit in Las Vegas on the topic of Change Leadership. This term, "Change Leadership" (CL), may be new to some, while for others, is interchangeable with the more familiar term "Change Management" (CM). To clarify, CM is not interchangeable with CL. CM is, in fact, actually included within the tenets of CL. With another spin offered to explain, CM equips people to DO, whereas CL prepares PEOPLE to do. (more…)

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Buck Tradition & Bust a Few Paradigms

Sounds downright subversive, maybe even a wee bit scandalous does it not? Very likely, this title may imply behavior that is a little risky too. Personally, I think it is high time we view risk as a catalyst, not a restrainer...and that could be “too much caffeine” doing the talking. Seriously, it is time to act on the risks that threaten training as we know it. Please do not confuse passionate posturing of an idea with a radical rant, though what you read in this post has earmarks of both.…

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IQPC Interview on Change Leadership – Talent Management Summit Preview

This coming September, IQPC holds their next Talent Management Summit in Las Vegas, and I am honored to be a guest speaker on the topic "Change Leadership: When Change Management is Not Enough". Late last week, Katherine Mehr of IPQC, interviewed me for a podcast related to this breakout session that will post later in July. Of all the postings on my blog, the Change Leadership posting has proven to be one of the more frequently visited, so I thought posting the interview dialogue may also be of interest. Following…

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Social Learning – Confusion 2.0: Getting Beyond Campfires & Cavemen

I wrote earlier that Social Learning was so simple a caveman could do it...but not if he has to facilitate a virtual classroom event. We are way beyond campfires and cavemen with social learning when we inject a plethora of technology into the mix. Call it Confusion 2.0 if you are pre-disposed to label everything. I've promoted the concept of reaching learning readiness in the context of effective learning when technology is involved. Never has this been important than when trying to extract the most out of Social Learning. This…

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EPSS – In Pursuit of the Dynamic Learning Ecosystem

Sunday morning I stumbled over a post in one of the community groups I follow on LinkedIn. The question put to the community asked about the use of performance support. The author referenced hearing a lot of buzz lately about performance support, but there was not much evidence of success stories short of application to computer systems training. I had to agree, and I believe there is a purely business reason for that – it is called protecting competitive business advantage. (more…)

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Take This LMS and Shove It

If we consider the title of this piece as a title to a Country and Western song, I wonder what lyrics might fit best. Quite possibly many Learning Management System (LMS) owners could easily sing a whining lament on betrayal, heartache, left standing at the altar, or living hard times at the hands of their technology investment. Regardless of the lyrics we choose to sing, the LMS plays a starring role in a love-hate relationship with technology worthy of song, ten-gallon hats, boots, and a little slide guitar. Similar to…

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Work & Learning Convergence: On a Collision Course

Competency. Urgency to perform flawlessly. Business risk. Sustainability. Pick whichever one of these strikes your fancy, but they all speak to what we hope effective training will deliver – avoid – and/or create in our workforce – meaningful and legitimate outcomes all. Unfortunately, we cannot realize these outcomes from the classroom or because of on-line training; rather, they manifest downstream from our training efforts - in the work context. Are we spending our time, resources, and energy in the right place? I am not convinced we are, and as a…

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