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Now That Is One Ugly Baby…

Those are words a parent never wants to hear. After enduring sixteen hours of labor, my wife delivered our son, and due to general anesthesia from an emergency C-section, I was the first of us to see him. I can only imagine what the doctor and nurses must have thought, because he was one ugly baby. I’m talking pointed head, swollen lips and distorted face from being the proverbial marshmallow being forced unsuccessfully through a keyhole for over 16-hours. But this book is not about babies. It is about training.…

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Justifying Learning @ the Point of Work

A recent post “Evolving Training Into the Perfect Hole” brought a comment to me that I could really identify with as being a key challenge – justification for seriously considering learning @ the point of work. I find it stunning that the concept of learning @ the point of work is such a hard sell, especially when you consider that opportunities to learn and moments of potential failure happen at the same time…and very often in the same place - @ the point of work. Better training…or more training…have little-to-nothing…

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Evolving Training Into the Perfect Hole

Internal - External Ecosystem-040722A colleague recently asked me to respond to a question that has been a source of constant challenge [for me at least] in my last three corporate training gigs that span about 15 years or so. I cannot imagine my experiences are that dissimilar to many of us who work in the business of Training. Here was his question, “What’s the biggest hurdle to getting stakeholders (employees, employers, clients etc.) involved and engaged with workplace training – and how do you overcome it?” Personally, I believe this…

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EPSS Replaces Product Training – Could It Really?

Having been a Sales Trainer, Sales Training Manager, and Director Sales Training in a couple of previous lives, I nearly jumped out of my chair when I read a blog post by a new networking contact, David Brock. Dave authors a blog, Partners in Excellence, and his post of December 7th “Let’s Put an End to Product Training” triggered a wee bit of a dance…not really, but I did unleash a couple mental fist-pumps. First-hand experience and many many road miles confirm how wasteful product training can be. I must…

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Mobile Technology: Best Suited for “Push” or “Pull” Learning?

The original question… “What Kind of Learning Is Best Suited to Mobile Technology? …surfaced yesterday in a networking group and included three different learning contexts: –         Acquisition of learning –         Retention of learning –         Application of learning The first thing that popped into my head was… "Yeah, all three are a good fit!" Then the consultant in me kicked in and the answer morphed to what we are all trained to give…  “It depends.” Having all my bases covered, I attempted to clarify…or was that justify... (more…)

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T&D and the Relentless ROI Dilemma

I had the good fortune to stumble into a great discussion thread on LinkedIn this week that finally tripped my trigger this morning on the C-suite's addiction to ROI. I recognize this affliction is common these days and any attempts to pry fingers off traditions are often seen as more of an assault than an effort to evolve beyond current paradigms. Methinks we ultimately must drive transformational change in the perceived role Training & Development (T&D) plays in the organization.  Current T&D practices produce traditional training outcomes. What the C-suite…

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Draw of the Flame

When we get to a certain age – and when that age may be is at best uncertain – we look back at the source of all the scars we carry from mistakes we made from making bad choices along the road of life.  From years as invincible teenagers to adults bearing down on the end game at an accelerating pace, we see so many of those scars forewarned by parents and unofficial mentors. Did we listen? Having the scars proves that warnings meant little, no matter how well intended.…

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The Power of Choice

The first step out onto the steel cable came with almost no hesitation. The safety harness ensured that I would only plunge about three-feet of the fifty or so I hung above terra firma. The exposed rocks that appeared below me made me feel even heavier than my 245 pounds, doubting the limits the safety harness would support, so I resolved to never take another glance. I probably would not have time to gaze down anyway as the journey started to look like an endless shuffle from tree to tree,…

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Learning @ the Point of Work

When we strip away products & services and the marketing glitz & glitter, what is left that sustains [or not] the viability of a business? My vote goes to – the workforce. Even if we do not strip these things away, I still feel strongly that the workforce is at the root of a successful sustainable business. Obviously, there are other external factors like the state of the economy, cost and availability of money, and other environmental drivers and restrainers, but even including them, the pressures and demands on the…

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