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Learning Discovery – The Art of Defining Work Context

Work context? Why not the art of defining knowledge and skill requirements? After all, we are talking about learning here, and training is obviously a part of that, right? Certainly, it is…and that is exactly the point of this writing – training is indeed a part of learning – and in some cases, only a very small part. Josh Bersin of Bersin & Associates referenced in July 2009 on the “The Future of the Business of Learning” webinar that training organizations spend upwards of 80% of their time and resources…

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The False Promise of Training as a Driver of Performance

Certainly, this title may sound like blasphemy to some of us in the training business. On the other hand, it may be even more of a shock to those who depend upon those of us in the training business to drive performance in the organization. Following is a deceptively simple formula that illustrates why a successful training solution may render a false promise of improved performance: (more…)

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LMS Envy: The Love-Hate Relationship with Technology

In a recent dialog on the CLO-Network, we discussed why so many LMS owners were not happy with their systems - that there seemed to be a "disconnect" between what they envisioned they would own after GoLive and what they actually wound up owning. Why is there such a love-hate relationship with LMS (and other) technology? Why does it seem that someone else always has the better system? Truth is, "better" is a relative term. (more…)

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The Art of Training People and Bears Using a Learning Continuum

Have you ever been to the circus and watched a bear ride a bicycle? For this to happen, that bear experienced formal learning and acquired some significant skills training; the very same skills you and I learned in our youth. The bear’s classroom is a hundred-foot diameter circle that doubles as their workspace. Our learner’s “circus ring”, defined by the classroom, is where they demonstrate proficiency either by doing something successfully or by passing a test of one sort or another. If their classroom doubled as their workspace too, our…

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Change Leadership: When Change Management Is Not Enough

Ask any IT professional if they have a repeatable process for Change Management (CM) and you can expect an unequivocal “Yes we do!” as the response, and likely suffer a sideways glance wondering what motivated such a ridiculous question. Actually, they have no other choice when we consider the nature of Change in the scope of their IT world. Systems constantly change to meet new business demands, and/or software applications need frequent additions or modifications. Rigorous testing procedures, validation, and documentation are required. Timelines and project management accountabilities assigned, synchronized,…

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Harvesting Learning’s Fruit: A Downstream Training Investment

Nothing beats rave reviews in level one verbatim comments and nothing better than everyone scoring perfection on level two assessments; therein lay the most common criteria for measuring the effectiveness of our training efforts. Unfortunately, the real value of our efforts - confirmation of sustainable performance - is manifest downstream from where we earn our accolades. As such, our greatest opportunity to prove our worth to the organization is found outside of our formal training focus. Without addressing downstream performance, we are limited to crowing about training activity - about…

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Living in Learning is Resource #100 @ eLearningLearning

I'm anxiously awaiting a shroud of balloons and confetti at the news of being number 100. Living in Learning is a new blog that renders rants, raves and ramblings of one who wakes up every day living in learning. Recent momentum centers on the evolution of training departments into business partners who create continuous learning environments. The current of learning matching the flow of business should yield a single velocity where learning and work are part of the same motion. (more…)

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PDR Design Model Supports Shift of Learning Design Into the Work Context

The concept of a learning shift represents a course correction by the USS Training Department. We are under full steam and headed into the shallows, and are in danger of running aground. We are trying to fight an insurgency with an army equipped with tactics and weaponry that do not fit the field of battle. Choose a metaphor of your own; bottom-line is painfully clear – the learning game has changed, and our tactics and methodologies that worked so well in a traditional “training war” are not as effective in…

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The PDR Learning Continuum – Using a New Design Framework

Many of us cut our professional learning design teeth using the long-held tradition of the Analyze, Design, Develop, Implement, Evaluate (ADDIE) instructional design (ISD) model. Trolling many of the learning oriented groups in our blogosphere, I have heard numerous times how “old school”, and in some cases, how obsolete this foundational design model from the 1960s has become. If age denotes obsolescence, then yours truly is in trouble for sure. On the other hand, obsolescence can be averted when there is a willingness to change, a willingness to re-think and re-apply proven…

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