Who Owns POINT-of-WORK?

Possibly a more relevant question is “Who owns profitability?” Certainly, we could answer everyone in the organization owns profitability, and that’s true, though some functions more directly than others. The whole concept of Point-of-Work seems to imply a place where work is accomplished. In part, I agree, however Point-of-Work is more of a discipline than a destination. It is a focused mindset on building sustained workforce capability and accelerating productivity that produces measurable business outcomes and value. Is that responsibility owned by L&D or the operational side of the business?…

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7-Right Things Infographic – Download

7-RIGHT THINGS are core attributes to consider when building Performance Support solutions. Last week InSync Training' Virtually There Webinar Series hosted "Performance Support: Accelerating Productivity at Point-of-Work" and the 7-Right Things were discussed. Sorry if you missed it, however there is some good news - a downloadable version of the infographic - Click below to download... (more…)

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