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Confessions of a Performance Ninja: Optimizing Workforce Performance at Point-of-Work It feels good to look in the mirror and see an author grinning back at me. Yes, it officially happened yesterday…searching for “Confessions of a Performance Ninja” on Amazon, my first book appeared. This is a major milestone and another bucket list item to check off. My Learning & Development career has been filled with many things worthy of confession, especially my passionate pursuit of the “Point-of-Work Discipline.” (more…)

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PERFORMANCE SUPPORT: Find an Experienced Outfitter Before Attempting the Climb

Living in Learning by HPO

After one Chapter 11 fiasco and three Reduction-in-Force events in the last 10 years, I’ve decided it’s time to join the “gig economy” as a Human Performance Outfitter. With the last dozen or so years dedicated to Point-of-Work Solutions leveraging performance support and technology integration, I will be the first to confess that adoption of Point-of-Work Solutions is not a project…it’s a discipline…a journey equivalent to climbing a mountain. Having personally made the ascent several times there are tips, techniques, skills, tools, and maps necessary to guide you to the summit…

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