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Deployment vs. Implementation vs. Adoption vs. Sustainability

This update was made on April 13, 2023. Since I retired, the Point of Work Assessment (PWA) Workshop series has been discontinued, and the entire contents with worksheets and instructions are now only available in a new book I wrote earlier this year: "Confessions of a Performance Ninja: Optimizing Workforce Performance @ Point-of-Work." This book embodies the transformational aspects of change that come with any Deployment - Implementation - Adoption - Sustainability initiative, whether large or small. The confessions offered in this book came from things that worked well and…

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My Book Shelf

Since I've decided to retire, I'm finding I work more hours than I did when I was a corporate hostage. The good news is what I do is not work, and I'll always be on top of myself because you cannot downsize a team of one. The only organics I can hug and pet are the cats, and they will not report me to HR...as long as there are plenty of treats. Here's a short bio I've been using on the books. (more…)

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Confessions of a Performance Ninja – Author Forum Question

Hi Gary, One of our forum attendees had an additional question for you but ran out of time to ask. Would you mind answering her question below? QUESTION: Since the PC [performance consulting] role does have a lens to performance, not just training, our recommendations may cross into other disciplines, e.g., OCM, Process Improvement, and Communication. How have you established your role with these different groups so as not to be viewed as overstepping into their discipline? (more…)

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“Confessions of a Performance Ninja”  is now on Amazon

“Confessions of a Performance Ninja”  is now on Amazon The author, Gary Wise, is a largely unsupervised corporate Learning & Development veteran courtesy of surviving twenty years in roles ranging from individual contributor to senior leadership. He spent an additional fifteen years as a hostage who now refuses to fade peacefully into retirement. In “Confessions of a Performance Ninja: Optimizing Workforce Performance @ Point-of-Work,” his first book, he shares many confessions regarding his journey in the hopes that others who choose to adopt their versions of "Point-of-Work" do not step…

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PWA Worksheets

Complete PWA Master Worksheet Template Instructions are found in Part Five of "Confessions of a Performance Ninja" at Amazon.com The Excel spreadsheet is not password protected and has nine (9) tabs. IMPORTANT NOTE: Before using this template, open it in Excel and immediately SAVE AS with a different filename (i.e., PWA Worksheet – WORKING COPY) so the Master version remains a true Master.  Any future update downloads will contain an Update Version # and retain this naming convention (PWA Master Worksheet Template – Version X.0). Always begin a new PWA…

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Digital Adoption & Transformation @ Point-of-Work

About four years ago, when I was hip-deep in Performance Support Technology, I contacted the Gartner Group regarding a Magic Quadrant for this emerging tech; they had none…and no immediate plans for any…stating they were not in “that space.” I suggested they include performance support if they were serious about being in the learning space and doubted if my suggestion was a catalyst. Still, they released a document for Digital Adoption Solutions - DAS Platforms in the Context of Sales Effectiveness and provided a list of vendors…no rankings…just a list.…

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Confessions of a Performance Ninja – New Book Coming

Point-of-Work Dynamics

Foreword There is a prevailing myth that “TRAINING DRIVES PERFORMANCE,” which represents a false narrative that limits effectiveness when we depend on training for default solutions. The myth prevails because we in Learning & Development (L&D) have done an outstanding job of setting false expectations for our operational stakeholders that all performance issues default to training as the standard solution. They bought it, and sadly, so did we. In reality, Training only contributes to POTENTIAL. Why? Because performance does not happen until our workers return to their respective Workflows. Last…

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Mirror, Mirror – Game On Again

This post is the third installment of Mirror, Mirror. It may be the final posting since this piece is heading toward a larger self-published project. I welcome your thoughts be they good, bad, or ugly because they only make future work better. Enjoy!   * * * Coming awake in a strange place can be unsettling; consider how much worse it could be to figure out the strange place is a county jail cell. That is precisely where Sandy found herself. In a cell, by herself, with the floodgates opening,…

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Mirror, Mirror – Game Over

This story is a continuation of "Mirror, Mirror" and methinks the muse is forcing me to continue adding what may become chapters in a larger piece. Consider these posts sneak peeks. With growing confidence, I can say Game IS Not Over...yet!I hope you enjoy it! G. (more…)

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