Menu
  • (317) 437-2555
  • gdogwise@gmail.com

Category: Discovery & Consulting

Deployment vs. Implementation vs. Adoption vs. Sustainability

April 13, 2023
| No Comments
| Categories: Accelerated Productivity, Amazon Books, Digital Adoption Platforms (DAP), Discovery & Consulting, Moment of Need, Point of Work Assessment, Sustained Capability, Transformational Change, Workflow Learning

This update was made on April 13, 2023. Since I retired, the Point of Work Assessment (PWA) Workshop series has been discontinued, and the entire contents with worksheets and instructions are now only available in a new book I wrote earlier this year: "Confessions of a Performance Ninja: Optimizing Workforce Performance @ Point-of-Work." This book embodies the transformational aspects of change that come with any Deployment - Implementation - Adoption - Sustainability initiative, whether large or small. The confessions offered in this book came from things that worked well and…

Read More

Confessions of a Performance Ninja – Author Forum Question

March 6, 2023
| No Comments
| Categories: Amazon Books, Discovery & Consulting, Point of Work Assessment, Transformational Change

Hi Gary, One of our forum attendees had an additional question for you but ran out of time to ask. Would you mind answering her question below? QUESTION: Since the PC [performance consulting] role does have a lens to performance, not just training, our recommendations may cross into other disciplines, e.g., OCM, Process Improvement, and Communication. How have you established your role with these different groups so as not to be viewed as overstepping into their discipline? (more…)

Read More

“Confessions of a Performance Ninja”  is now on Amazon

February 4, 2023
| No Comments
| Categories: Announcements, Continuous Learning, Discovery & Consulting, New Books, Point of Work Assessment, Point-of-Work Discipline, Transformational Change

“Confessions of a Performance Ninja”  is now on Amazon The author, Gary Wise, is a largely unsupervised corporate Learning & Development veteran courtesy of surviving twenty years in roles ranging from individual contributor to senior leadership. He spent an additional fifteen years as a hostage who now refuses to fade peacefully into retirement. In “Confessions of a Performance Ninja: Optimizing Workforce Performance @ Point-of-Work,” his first book, he shares many confessions regarding his journey in the hopes that others who choose to adopt their versions of "Point-of-Work" do not step…

Read More

POINT-of-WORK: Alignment Discovery Cascade Via Pre-Design Reconnaissance

July 28, 2022
| No Comments
| Categories: A Different Mission, Discovery & Consulting, Point of Work Assessment
Point-of-Work Dynamics

It seems I read too many black ops books and look at missions from a tactical perspective before nailing down an actionable strategy to move forward. No Delta Force team moves to execute on a leadership request on a mission without completing a thorough and comprehensive reconnaissance effort first. We (L&D) could gain considerable insight into adopting this approach to ensure an effective design strategy if we recon the mission intended to render an effective solution. Too often we receive a request for training and then go in “guns blazing”…

Read More

POINT-of-WORK:   Step Away from the Stone

May 13, 2022
| No Comments
| Categories: 7-Right Things, Discovery & Consulting, Point of Work Assessment, Workflow Learning

A recent post on LinkedIn tripped my trigger this morning, and despite the urge to rant, I will try to be gentle. No guarantees. The question posted asked for advice for someone new coming into Learning & Development (L&D). Here is what percolated into this savory reply, and I should add, this reply is not just for a newbie, but for incumbents and leadership as well. My advice is this, "Step away from the stone. Stop pushing until you confirm it's the right thing to do." Here's why... (more…)

Read More

POINT-of-WORK:  Throwing Good Money After Bad?

April 3, 2022
| No Comments
| Categories: Change Leadership, Discovery & Consulting, Point of Work Assessment
Point-of-Work Dynamics

How do businesses react to the uptick in worker resignations? What are exit interviews revealing? According to https://www.hrcuity.com “Over 90% of Fortune 500 companies conduct exit interviews, yet just over 40% of them view the practice itself as successful.”  That is not good. According to https://wwwrecruiter .com, “Research suggests that exit interview participation rates are between 30 and 35 percent for paper interviews, and this number increases for online interviews. If your organization has 200 employees and 10 percent employee turnover, you might see about six completed exit interviews per…

Read More

POINT-of-WORK:  Using an Alignment Discovery Cascade for Pre-Design Reconnaissance

January 24, 2022
| 1 Comment
| Categories: Discovery & Consulting, Moment of Need, Point of Work Assessment, Workflow Learning
Point-of-Work Dynamics

It seems I read too many black ops books and look at missions from a tactical perspective before nailing down an actionable strategy to move forward. No Delta Force team moves to execute on a leadership request on a mission without completing a thorough and comprehensive reconnaissance effort first. We (L&D) could gain considerable insight into an effective design strategy if we recon the mission intended to render an effective solution. Too often we receive a request for training and then go in “guns blazing” with Articulate solutions. What should…

Read More

Point-of-Work:  Effectively Connecting Our Workforce to Their Workflows

November 13, 2021
| No Comments
| Categories: Change Leadership, Digital Transformation, Discovery & Consulting, Point of Work Assessment, Transformational Change, Workforce Capability

Over the last few months I have read countless articles touting the need for improving workforce engagement. Given the “sky-is-falling” lament due to the Great Resignation it makes one wonder how epic is our collective failure. Are we failing or is this a long overdue cross-industry correction? Are we embracing this self-inflicted down-sizing? Are we hearing the urgent message to do more with less? Are we recognizing we need to do a better job with enabling stronger engagement with our remaining workforce? Funny thing how failure can be an urgent…

Read More

Point-of-Work:   Convergence Shift to Workflow Performance

November 9, 2021
| No Comments
| Categories: Digital Transformation, Discovery & Consulting, Five Moments of Need, Point of Work Assessment, Sustained Capability

Over the last several years, I have written about the concept of convergence; specifically, convergence of learning with work. Emphasis was placed on assets Learning & Development (L&D) produced to enable performance support closer to actual work. Workflow Learning is the more current manifestation of convergence and is a new rallying point for L&D. My fear is that there is potential that L&D may be saddled with a blind spot that will not fully optimize solutions integrating newer technologies like Artificial Intelligence (AI) directly into workflows. Does this negate the…

Read More

POINT-of-WORK: Ground Zero for Workforce Transformation

October 13, 2021
| No Comments
| Categories: AGILE, Discovery & Consulting, Point of Work Assessment, Transformational Change
Point-of-Work Dynamics

Considering most businesses have a distributed WFH workforce there are multiple transformations that must take place ranging from Cultural/Environmental changes to People/Capabilities; Workflows/Processes; Resources/Information; Systems/Technology; Impact/Analytics; and most importantly, Change Leadership challenges. Easy to see that we face a significant journey to adopt and sustain effective workforce transformation. My question is simple – Where do we begin? (more…)

Read More