Velocity of Business Changing the Training Game

What rules of training engagement are changing in your world? Many of us witness the velocity of work demand increasingly rapidly. The need to perform flawlessly is converging with the need to learn just-in-time. This is happening outside of the scope we currently support. Training traditions we hold dear are no longer able to keep up. What are you doing in your training organization to supplement your core efforts in order to keep pace with demands from the workforce? Write an answer on Quora...here's the link: With the velocity of business increasing,…

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Is It Time for a New Training Diet?

EDITORIAL NOTE to Living in Learning Blog Readers: I have low tolerance for "articles" that are not forthright with their intentions and blind-side me with an unexpected sales pitch. This posting is a valid issue confronting training traditions that many of us still follow, and...there's a little selling of potential solutions near the end. This posting was originally written for a business magazine as an informational piece with mentions of both consultative implications and a potential product solution. If you have read my posts on the PDR Learning Continuum, you will see some of…

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EPSS: When Change Overruns Competency

They hired me as Director Sales Training, and I had not a shred of medical device or the associated manufacturing, or fulfillment, or servicing background. It had to be either my performance consulting background, or my dashing good looks and/or charming personality that influenced the hiring decision. Right. Let’s go with consulting. This diagnostic medical device manufacturer wanted to improve sales performance, and they had the foresight to see that training played a critical role in this effort. They already provided training for sales reps, and plenty of it, but…

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Death of an ISD

I can foresee the headlines now, “ISD flattened, impaled by own storyboard while attempting to merge into critical workflow, overrun by high velocity business need!” How is that for a frightening headline? To be certain it is a fictional scenario, but ready or not, it represents a truth rapidly approaching us from behind in today’s workplace. From behind or head-on, it matters not; a collision is imminent. The velocity of business demand is overrunning traditional training department approaches and their linear-learning airbags are likely to deploy at the next opportunity…

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“LMS Sinks Titanic” & Other Learning Myths

I can remember my first Learning Management System (LMS) implementation from years ago. Actually, in those days they called them Training Management Systems (TMS). This one, Registrar, if I recall correctly, despite its limited functionality, worked better to meet our needs than the four LMS platforms I have endured since.  Registrar was simple. It tracked learning. Learning was simple. You did it in a classroom. Period. With the advent of e-learning, the innovation dam broke, and the TMS morphed into LMS and soon a component of a more complex Human…

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Work Context Is Ground Zero for Expanded Role of Training

Recent posts I have made referenced a concept I support “learning ecosystems”, and why I’m convinced training organizations have a call-to-action to expand their role. To make that case, I put forth a few questions to consider - "How many sales deals do sales reps close in the classroom? How many process decisions preventing creation of material waste do managers make while taking an on-line training course? How many impactful customer complaints are resolved in training role-plays or simulations?" If your answers range from “none” to “nada”, then another question…

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In the Race for Sustained Capability, Training Just Got Lapped…Again!

After thirty plus years in corporate training and cross-industry learning leadership roles, I can say with confidence that the velocity of change has been greater in the world of business operations than it has in the world of training. Certainly, countless new technologies surfaced over the years as innovative enhancements in the training world, but for many, the application of these technologies merely enabled the function of training to fall short even faster and with less human intervention. The shift to e-learning, all too often, became a digitized version of…

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Free-Range Education: The Urgency to Integrate FREd into Corporate Training

Have you ever thought of something radical and then mustered up the courage to share it in a forum of your peers? Three things can happen, or should I say have happened when I have managed to find myself in this position: (1) They get excited and want to know more; (2) They say nothing and put on a trout-like stare with gaping mouth; or (3) They laugh out loud, saying nothing, and just shake their heads like you are indeed the village idiot who they expected as much from…

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In Pursuit of Successful Innovation & Change

This September 27-29, I have the privilege of speaking at the Talent Management Summit in Las Vegas on the topic of Change Leadership. This term, "Change Leadership" (CL), may be new to some, while for others, is interchangeable with the more familiar term "Change Management" (CM). To clarify, CM is not interchangeable with CL. CM is, in fact, actually included within the tenets of CL. With another spin offered to explain, CM equips people to DO, whereas CL prepares PEOPLE to do. (more…)

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