LMS Terrors – Reporting & Taxonomy…or lack thereof…

I wish I had a nickel for every time I read a post on one of my networking groups where someone asks what features they should be sure to get on their LMS. Having been down that path multiple times, I can say the chances of finding one with the “best features” are really good, because most LMSs I’ve seen have all of them. My point being this – the LMS is the commodity – the world does not revolve around the LMS – the application in which the LMS…

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Knowledge & Skills VS. Sustained Capability

The title of this post sort of implies an “either/or” relationship, and I wanted that to come across – at least initially. Why? Because these two outcomes are attained at two different stages of competency development over the span of time that learning occurs. Not only what learning occurs but where, when and how it occurs. There is no shortage of flashy jargon and countless descriptive labels used in the learning industry these days that promise performance impacts, and I am probably guilty of using most of them at one…

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Spoiled By Instant Gratification – Fact or Fiction?

What do you have to say about this statement - Instant gratification via the Internet may have spoiled us for anything that is not so instant. Are you there too? For me, it is one of those things that I never really stop to think about. I mean c'mon...how many times have any one of us bad-mouthed the copying machine for taking an entire 30-seconds to duplicate and staple a 100-page document? We are so accustomed to speed, that something that is truly extraordinary is taken for granted...and quickly abused…

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Now That Is One Ugly Baby…

Those are words a parent never wants to hear. After enduring sixteen hours of labor, my wife delivered our son, and due to general anesthesia from an emergency C-section, I was the first of us to see him. I can only imagine what the doctor and nurses must have thought, because he was one ugly baby. I’m talking pointed head, swollen lips and distorted face from being the proverbial marshmallow being forced unsuccessfully through a keyhole for over 16-hours. But this book is not about babies. It is about training.…

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Learning @ the Point of Work

When we strip away products & services and the marketing glitz & glitter, what is left that sustains [or not] the viability of a business? My vote goes to – the workforce. Even if we do not strip these things away, I still feel strongly that the workforce is at the root of a successful sustainable business. Obviously, there are other external factors like the state of the economy, cost and availability of money, and other environmental drivers and restrainers, but even including them, the pressures and demands on the…

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Learning Brokers Force Training to the Edge

Moving the workforce into a state of readiness holds profound implications of producing performance and tangible outcomes that consistently contribute to sustained capability in any organization. It goes without saying that readiness is a desired state for the entirety of the organization’s workforce despite the diversity of work unit contributions. The one business unit in particular that carries mission-critical responsibility to be in a state of readiness is the Training organization. Their mission, if they do it well, should carry the responsibility to enable every other business unit’s workforce contribution…

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Selling Change to Training – Please! Hurry!

This post comes from a recent experience involving the cycles of selling Change [as in new technology] to a Change Agent [known as the Training Department]. The outcome of this effort ultimately facilitated successful deployment; however, the circuitous route taken to reach that destination involved selling Change to a different client – the operational side of the business. I suspect this phenomenon had a lot to do with the solution [electronic performance support system – EPSS] not normally recognized as a “training tool” and technically, I agree that it is…

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In the Race for Sustained Capability, Training Just Got Lapped…Again!

After thirty plus years in corporate training and cross-industry learning leadership roles, I can say with confidence that the velocity of change has been greater in the world of business operations than it has in the world of training. Certainly, countless new technologies surfaced over the years as innovative enhancements in the training world, but for many, the application of these technologies merely enabled the function of training to fall short even faster and with less human intervention. The shift to e-learning, all too often, became a digitized version of…

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Free-Range Education: The Urgency to Integrate FREd into Corporate Training

Have you ever thought of something radical and then mustered up the courage to share it in a forum of your peers? Three things can happen, or should I say have happened when I have managed to find myself in this position: (1) They get excited and want to know more; (2) They say nothing and put on a trout-like stare with gaping mouth; or (3) They laugh out loud, saying nothing, and just shake their heads like you are indeed the village idiot who they expected as much from…

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