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POINT-of-WORK:  The Great Convergence of Thought and Action

Point-of-Work Dynamics

"GREAT" things are popping up lately like the Great Resignation, Great Retirement, and the Great Reshuffle as two examples. I am not swayed by the hype because these all point to one common denominator – Change...and the need to LEAD it. It is my opinion that we are seeing the side-effects surface in the form of a Great Convergence of Thought and Action and forms influencers that directly impact Culture. In other words, resignations, retirements, and reshuffling within and among organizations are driving the need for a strategic re-think and…

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POINT-of-WORK: Is It a Destination or a Discipline?

Point-of-Work Dynamics

The short answer is YES! Arriving at a destination has a connotation of finality or completion, but what happens when the characteristics of the “destination” are dynamic and influenced by continuous change? Welcome to the world of Learning & Development (L&D); a world where we struggle to optimize workforce performance outcomes with static solutions and technology in a Dynamic Learning Performance Ecosystem. We (L&D) see it. Our operational stakeholders see it…and are asking for different solutions that show measurable impact to the bottom-line. The question becomes one of are we…

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Digital Adoption Solutions (DAS) Technology Has an Identity…Finally…Now What?

Point-of-Work Dynamics

About two years ago I contacted Gartner regarding a Magic Quadrant for Performance Support; they had none…and no immediate plans stating they were not in “that space”. I suggested at the time that if they were serious about being in the learning space, they should include performance support. I doubt if my suggestion was the catalyst, but they just released a document for Digital Adoption Solutions - DAS platforms in the context of Sales Effectiveness and provided a list of vendors. Sort of… (more…)

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