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Category: Learning Ecosystems

It’s Time to Go Ninja!

January 3, 2018
| 4 Comments
| Categories: Continuous Learning, Data Analytics, Discovery & Consulting, EPSS, Five Moments of Need, Learning Ecosystems, Performance Assessments, Performance Support, xAPI

Who “woulda thunk it” possible to be swept up…or is swept out more appropriate…into the chaos of three corporate downsizing events in less than seven years? Could that even happen to the same guy? Oh, but yes it can…and it has. You’re reading his words right now. January 26th was when I was jettisoned through the window of opportunity yet again. The frequency of being jettisoned could cause one to pause and reflect, asking “Why me?” and question “What did I do? …or not do?”  The first time around, I…

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“Check Box” Training, or Is It “Check Box” L&D?

October 14, 2017
| 1 Comment
| Categories: Continuous Learning, Learning Ecosystems, Performance Support, Performer Support, Rants & Ramblings, Sustained Capability

It’s Saturday morning, and am fully caffeinated…sitting on the deck and nursing on the business end of a fairly decent cigar. It’s odd moments like these that a craving to rip out a blog post gets flung upon me. Out of the blue a question landed on my brain and I thought was significant enough to help make the point I seem to endlessly make on my previous posts. Training alone does NOT drive performance, it only contributes to potential. I know, I know, those of you who keep coming…

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Who Owns the “Other 95%”?

August 25, 2017
| 4 Comments
| Categories: Continuous Learning, Discovery & Consulting, Learning Ecosystems, Performance Assessments, Performance readiness assessment, Performance Support, Performer Support, Sustained Capability

Earlier this evening one of the readers of “What About the Other 95%?” asked a very good question – “Who owns the Other 95%?” A response came quickly to mind…”It takes a village!” My answer points to a firm belief that there is no clear single-point-of-ownership. Wouldn’t it be grand to point to L&D and assign ownership? Not gonna happen. There is no owner. The Other 95% owns us…and the sooner we develop an intimate business relationship with it, the greater the chances are of sustaining workforce capability within the…

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What About the Other 95%?

August 23, 2017
| 8 Comments
| Categories: Discovery & Consulting, Learning Ecosystems, Micro-Learning, Performance Support, Sustained Capability

Several years ago I had the privilege of being invited to sit on a panel discussion called “The Future of the Business of Learning”. Josh Bersin was one of the other panelists and shared some interesting data that validated my passions around pursuit of a performance paradigm. Josh shared that, on average, we spend about 5% of our 2,000 hour work year in some form of formal training…that’s about 100 hours.  For some industries, that’s high…but hey…it wasn’t what Josh shared…it’s what he did not share. A little math took…

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True Confessions from a Performance Ninja

May 31, 2017
| 3 Comments
| Categories: Continuous Learning, Discovery & Consulting, Learning Ecosystems, Performance Assessments, Sales Training

This is a true story. No instructional designers or facilitators were harmed...threatened a little...but not harmed permanently. It was a Monday morning. Early. I’d already sucked down three cups of coffee…not counting the venti bold with a shot on the way to work. I could no longer hear the ringing in my ears due to the buzz in my brain now masking all other real or imagined internal bodily noises. (more…)

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7-Right Things Road Map for Sustained Workforce Performance

May 25, 2017
| 3 Comments
| Categories: 70:20:10, AGILE, Continuous Learning, Discovery & Consulting, Learning @ the Point of Work, Learning Ecosystems, Micro-Learning, Performance Assessments, Performer Support, Sustained Capability, Technology

My most recent post addressed the concept of ACCESS to working knowledge at the Moment of Need and often at the Point-of-Work as being essential to drive tangible business results. In that post I included a list of 7-Right Things that, in essence, provide a road map of sorts to accomplishing holistic discovery and support for intentional design. Unlike the narrow scope of a Training Needs Assessment, tracking down the truth behind the 7-Right Things enables us to include the entirety of the learning and performance ecosystem we should be…

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Is Managing Learning Enough…Or Is Broader ACCESS the End-Game?

May 22, 2017
| No Comments
| Categories: 70:20:10, Continuous Learning, Discovery & Consulting, EPSS, Learning @ the Point of Work, Learning Ecosystems, Performance Assessments, Performance Support, Performer Support, Taxonomy

Actually it’s NOT an either or question, but…I must add to the title right up front to provide a hint of where I’m going…ACCESS is not exclusive to learning. A few years back I was at a Masie conference and was blessed to sit in a breakout session featuring Larry Prusak, a former IBMer, billed as a Knowledge Management guru. I was on an L&D oriented mission to find a short cut to “knowledge assets” because our LMS was the equivalent of a black hole. (more…)

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Have You Discovered Your Discovery Gaps…Yet?

March 3, 2017
| 6 Comments
| Categories: Discovery & Consulting, Learning Ecosystems, Performance Assessments, Performance Support, Performer Support, Sustained Capability

This title does not represent a casual suggestion; rather, it conveys some urgency that directly impacts any L&D Performance Solution you attempt to build. So…if your L&D practice is primarily oriented toward building only training solutions…and have no inclination to build anything else…then this post will be the equivalent to sand in your shorts. On the other hand, if the solutions you seek to build are directed toward driving and sustaining workforce performance at the Moment of Need and at the Point-of-Work, you may discover you have a discovery gap…

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Are You Just Paying Lip Service to 70:20:10?

November 2, 2016
| 9 Comments
| Categories: 70:20:10, EPSS, Learning Ecosystems, Performance Assessments, Performance Support, Performer Support, Sustained Capability, Technology

<Rant  Alert> yeah…another one… Now why would anyone ask an accusatory question like that? Likely, no one would, but hey…check out this point of view. It might be a worthy question to ask given the failures of our current Training Paradigm to actually sustain workforce performance.  I mean seriously; based upon how we clutch our current Training Paradigm to our chests like a flotation device in a water landing you’d think workforce performance depends entirely upon our ability to capability. Sorry guys…the only thing we “train-in” is potential. Performance only…

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The Consistency of Disruptive Innovation

November 1, 2016
| 2 Comments
| Categories: AGILE, Change Leadership, Continuous Learning, Data Analytics, Discovery & Consulting, EPSS, Learning Ecosystems, LMS, Performance analytics, Performance Assessments, Performance Support, Performer Support, Rants & Ramblings, Sustained Capability, Technology

One of my favorite movies of all time is “Little Big Man” starring a very young Dustin Hoffman who was abducted as a toddler by Indians…yes, I know, Native Americans. He grew up through childhood to become a young adult brave, and had an adopted grandfather who was also the tribal medicine man. Whenever he was confronted with a challenge growing up the old man would always say…sweeping his arm wide, “Endeavor to persevere!”. When confronted with people who seemed bent on destroying him, the advice given by the old man…

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