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Category: PDNA

Don’t Skimp On Discovery @ Point-of-Work

November 17, 2017
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| Categories: 70:20:10, EPSS, Five Moments of Need, Learning @ the Point of Work, PDNA, Performance Assessments, Performer Support, Sustained Capability

This post was triggered and complimentary to Bob Mosher’s post on 11/17…an important read that I agree with completely. What I offer today is an attempt to articulate a “Yes and…” in this post. The Critical Skills Analysis (CSA) used in the 5 Moments of Need methodology is extremely essential for distinguishing what can be addressed via formal training and what can...and should...be addressed in the workflow…not to mention where to focus priority. Check it out! (more…)

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L&D: Chasing Right Outcomes With Wrong Outputs

November 2, 2017
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| Categories: 70:20:10, Five Moments of Need, PDNA, Performance Assessments, Rants & Ramblings, Sustained Capability

One never knows how having a good conversation with a friend and respected colleague like Mark Britz can uncork a brilliant idea for a blog post that I had not planned to write. We were discussing the painfully slow adoption by L&D organizations of the illusive performance paradigm. We both blog and always search for the right words, and that’s when Mark dropped a statement that flung a craving on me to write this blog: “L&D is chasing the right outcomes with the wrong outputs!” (more…)

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