Menu
  • (317) 437-2555
  • gdogwise@gmail.com

Category: Performance Assessments

The “Great Convergence” of Thought and Action

March 28, 2023
| No Comments
| Categories: New Books, Performance Assessments, Point of Work Assessment, Strategic Re-Think, Transformational Change, Workflow Learning

GREAT" things are popping up lately, like the Great Resignation, Great Retirement, Great Reshuffle, and Great Reboot, are a few examples. I am not swayed by the hype because these all point to one common denominator – Change...and the need to LEAD it. I believe we see the side-effects surface in the form of a Great Convergence of Thought and Action and forms influencers that directly impact Culture. In other words, resignations, retirements, and reshuffling within and among organizations are driving the need for a strategic re-think and adopting tactical…

Read More

PERFORMANCE SUPPORT:  Start with a Point-of-Work Assessment – PWA

May 9, 2018
| 2 Comments
| Categories: 70:20:10, DPS, DRIVER, EPSS, Five Moments of Need, Learning Performance Assessment, Performance Assessments, Performance Support, point of work, Sustained Capability
Learning Performance Ecosystem

This post is a bit different in some ways. The topic is still Performance Support at the core, but I’m responding to the many comments and questions I receive about how to adopt a Learning Performance Paradigm. The Point-of-Work Assessment (PWA) is a methodology designed to move beyond traditional Training Needs Assessment and evolve downstream to the Point-of-Work where bona fide business value generation is on the line. Before jumping in the paradigm boat and rowing downstream there is a strategic re-think to accomplish first…followed by some tactical skill brush ups.…

Read More

DRIVER – A Learning Performance Discipline Based on Continuum Thinking at the Core

March 24, 2018
| No Comments
| Categories: 70:20:10, AGILE, Digital Performance Guidance, Performance Assessments

In my recent post, “DRIVER – A Repeatable, Agile, Methodology to Generate Learning & Performance Guidance”, I’ve received many positive comments and a few great questions asking for more details. This post will attempt to slice into the anatomy of the DRIVER discipline and add some essential context…yes…discipline. I chose the word “methodology” in the original title, but upon reflection I can see how that might skew the perception of DRIVER to be some sort of tool. It’s not a tool. It is the only approach I’ve found after 30-plus years…

Read More

Engagement Lacking? Try Enabling the “DO” at Point-of-Work

March 2, 2018
| No Comments
| Categories: Discovery & Consulting, Five Moments of Need, Performance Assessments, Performance Support

Each morning’s routine involves a high dosage of caffeine to wash down my bacon and a bit of trolling LinkedIn and my networking groups for validating data that I’m not crazy. Some of you who read my blog regularly may have the opinion I’m fighting a losing battle, but honestly, I am crazy – crazier than a rat in a tin can, but “my crazy” is based on an unrelenting passion around evolving thinking in L&D to include Point-of-Work (PoW). (more…)

Read More

Tribal Knowledge At Point-of-Work Should Not Be Your Default

February 20, 2018
| 1 Comment
| Categories: Performance Assessments, Performance Support, Sustained Capability

I know this happens. Even after the best training it still happens. Why? Knowledge retention fails. Pure and simple. We deliver awesome training and our level one evaluations confirm this. Level two evaluations prove "they got it!" At least they were able to pass the test or demonstrate proficiency to graduate. But did they "get it" long enough to apply it at Point-of-Work and moment of need? (more…)

Read More

Anatomy of Digital Performance Support (DPS) Integration

January 23, 2018
| No Comments
| Categories: Data Analytics, Discovery & Consulting, DPS, LES, Performance Assessments, Performance Support, Performer Support, Technology, Tin Can, xAPI

Digital Performance Support (DPS) represents an evolution of what we’ve known as Electronic Performance Support (EPS) and the technology that provides it, Electronic Performance Support Systems (EPSS). So…what has evolved about EPS making it worthy of calling it something else? Is DPS just lipstick on EPS? Definitely not! Here’s a link to a recent blog post by Mike Graham, CEO of Epilogue Systems that describes DPS in a little more detail. Cloud-based DPS opens a whole set of doors for driving sustained workforce capability at the Point of Work. (more…)

Read More

Is Your Curation Tied to Intentional Design?

January 7, 2018
| 2 Comments
| Categories: Continuous Learning, Discovery & Consulting, DPS, EPSS, Five Moments of Need, LES, Performance Assessments, Performance Support, Rants & Ramblings, Sustained Capability, Technology

I’ve written about Intentional Design previously and not surprisingly it targets both learning AND performance.  Maybe the better title for this post would’ve been Are You Curating for Learning or Performance? I chose intentional design in this title because it’s not an either/or effort…we should be curating for both…but methinks if traditional L&D is the curator-in-charge the focus is not going to include Performance…not Point of Work focused…nor Moment of Need responsive. That’s why I offer this thought…Are our curation efforts as intentional as our design? (more…)

Read More

It’s Time to Go Ninja!

January 3, 2018
| 4 Comments
| Categories: Continuous Learning, Data Analytics, Discovery & Consulting, EPSS, Five Moments of Need, Learning Ecosystems, Performance Assessments, Performance Support, xAPI

Who “woulda thunk it” possible to be swept up…or is swept out more appropriate…into the chaos of three corporate downsizing events in less than seven years? Could that even happen to the same guy? Oh, but yes it can…and it has. You’re reading his words right now. January 26th was when I was jettisoned through the window of opportunity yet again. The frequency of being jettisoned could cause one to pause and reflect, asking “Why me?” and question “What did I do? …or not do?”  The first time around, I…

Read More

Find, Build or Purchase Performance Consulting Skills Sooner Than Later

November 28, 2017
| No Comments
| Categories: 70:20:10, Discovery & Consulting, Five Moments of Need, Performance Assessments, Sustained Capability

If the L&D organization could be seen as an archer their quiver would be filled with an assortment of learning solution arrows; some micro-learning, some adaptive, some virtual, some classroom ILT. The target toward which those arrows are fired represents the workforce. The ten-ring…the bulls-eye…on many of the targets may often represent the Point-of-Work. The tool used to ensure accuracy of those solution arrows is not the compound bow as you might think…it’s the performance consultant…who accomplished discovery to identify and prioritize the target(s) with precision of a Learning AND…

Read More

Don’t Skimp On Discovery @ Point-of-Work

November 17, 2017
| No Comments
| Categories: 70:20:10, EPSS, Five Moments of Need, Learning @ the Point of Work, PDNA, Performance Assessments, Performer Support, Sustained Capability

This post was triggered and complimentary to Bob Mosher’s post on 11/17…an important read that I agree with completely. What I offer today is an attempt to articulate a “Yes and…” in this post. The Critical Skills Analysis (CSA) used in the 5 Moments of Need methodology is extremely essential for distinguishing what can be addressed via formal training and what can...and should...be addressed in the workflow…not to mention where to focus priority. Check it out! (more…)

Read More