Menu
  • (317) 437-2555
  • gdogwise@gmail.com

Category: Performance Support

Anatomy of Digital Performance Support (DPS) Integration

January 23, 2018
| No Comments
| Categories: Data Analytics, Discovery & Consulting, DPS, LES, Performance Assessments, Performance Support, Performer Support, Technology, Tin Can, xAPI

Digital Performance Support (DPS) represents an evolution of what we’ve known as Electronic Performance Support (EPS) and the technology that provides it, Electronic Performance Support Systems (EPSS). So…what has evolved about EPS making it worthy of calling it something else? Is DPS just lipstick on EPS? Definitely not! Here’s a link to a recent blog post by Mike Graham, CEO of Epilogue Systems that describes DPS in a little more detail. Cloud-based DPS opens a whole set of doors for driving sustained workforce capability at the Point of Work. (more…)

Read More

Is Your Curation Tied to Intentional Design?

January 7, 2018
| 2 Comments
| Categories: Continuous Learning, Discovery & Consulting, DPS, EPSS, Five Moments of Need, LES, Performance Assessments, Performance Support, Rants & Ramblings, Sustained Capability, Technology

I’ve written about Intentional Design previously and not surprisingly it targets both learning AND performance.  Maybe the better title for this post would’ve been Are You Curating for Learning or Performance? I chose intentional design in this title because it’s not an either/or effort…we should be curating for both…but methinks if traditional L&D is the curator-in-charge the focus is not going to include Performance…not Point of Work focused…nor Moment of Need responsive. That’s why I offer this thought…Are our curation efforts as intentional as our design? (more…)

Read More

It’s Time to Go Ninja!

January 3, 2018
| 4 Comments
| Categories: Continuous Learning, Data Analytics, Discovery & Consulting, EPSS, Five Moments of Need, Learning Ecosystems, Performance Assessments, Performance Support, xAPI

Who “woulda thunk it” possible to be swept up…or is swept out more appropriate…into the chaos of three corporate downsizing events in less than seven years? Could that even happen to the same guy? Oh, but yes it can…and it has. You’re reading his words right now. January 26th was when I was jettisoned through the window of opportunity yet again. The frequency of being jettisoned could cause one to pause and reflect, asking “Why me?” and question “What did I do? …or not do?”  The first time around, I…

Read More

Point-of-Work & ADDIE? Say It Ain’t So…

October 30, 2017
| 13 Comments
| Categories: 70:20:10, AGILE, Data Analytics, Discovery & Consulting, Performance Assessments, Performance Support, Rants & Ramblings, Sustained Capability

My recent post  “70:20:10 – Myth or Legend?” roused a few readers to offer up some really solid comments, and there were a few that left me feeling like I was at a NASCAR race and just shouted “Ford Rules!” Now if you’ve never been to a NASCAR race, let me tell you this about that…every fan has a favorite make of car and nothing shall come between them and their brand…except maybe a case of Budweiser! And so it seems is also true with training design models. And rumor…

Read More

“Check Box” Training, or Is It “Check Box” L&D?

October 14, 2017
| 1 Comment
| Categories: Continuous Learning, Learning Ecosystems, Performance Support, Performer Support, Rants & Ramblings, Sustained Capability

It’s Saturday morning, and am fully caffeinated…sitting on the deck and nursing on the business end of a fairly decent cigar. It’s odd moments like these that a craving to rip out a blog post gets flung upon me. Out of the blue a question landed on my brain and I thought was significant enough to help make the point I seem to endlessly make on my previous posts. Training alone does NOT drive performance, it only contributes to potential. I know, I know, those of you who keep coming…

Read More

Who Owns the “Other 95%”?

August 25, 2017
| 4 Comments
| Categories: Continuous Learning, Discovery & Consulting, Learning Ecosystems, Performance Assessments, Performance readiness assessment, Performance Support, Performer Support, Sustained Capability

Earlier this evening one of the readers of “What About the Other 95%?” asked a very good question – “Who owns the Other 95%?” A response came quickly to mind…”It takes a village!” My answer points to a firm belief that there is no clear single-point-of-ownership. Wouldn’t it be grand to point to L&D and assign ownership? Not gonna happen. There is no owner. The Other 95% owns us…and the sooner we develop an intimate business relationship with it, the greater the chances are of sustaining workforce capability within the…

Read More

What About the Other 95%?

August 23, 2017
| 8 Comments
| Categories: Discovery & Consulting, Learning Ecosystems, Micro-Learning, Performance Support, Sustained Capability

Several years ago I had the privilege of being invited to sit on a panel discussion called “The Future of the Business of Learning”. Josh Bersin was one of the other panelists and shared some interesting data that validated my passions around pursuit of a performance paradigm. Josh shared that, on average, we spend about 5% of our 2,000 hour work year in some form of formal training…that’s about 100 hours.  For some industries, that’s high…but hey…it wasn’t what Josh shared…it’s what he did not share. A little math took…

Read More

INTENTIONAL DESIGN – Redirecting L&D Strategy to the Point-of-Work

August 1, 2017
| 10 Comments
| Categories: Change Leadership, Discovery & Consulting, EPSS, Performance Assessments, Performance Support, Performer Support, Sustained Capability

To some this may seem like more of a “mis-direction” than a re-direction. Redirection almost sounds like a course correction…and in many respects it is, but then I make that distinction from a previous life experience. Humor me for a minute for a quick story to make the point that L&D in some organizations has lost its way. Yes, it can happen, and this story tells of how that can happen through the eyes of an effective L&D team that was effectively undone. This “undoing” is the basis of my…

Read More

Is Managing Learning Enough…Or Is Broader ACCESS the End-Game?

May 22, 2017
| No Comments
| Categories: 70:20:10, Continuous Learning, Discovery & Consulting, EPSS, Learning @ the Point of Work, Learning Ecosystems, Performance Assessments, Performance Support, Performer Support, Taxonomy

Actually it’s NOT an either or question, but…I must add to the title right up front to provide a hint of where I’m going…ACCESS is not exclusive to learning. A few years back I was at a Masie conference and was blessed to sit in a breakout session featuring Larry Prusak, a former IBMer, billed as a Knowledge Management guru. I was on an L&D oriented mission to find a short cut to “knowledge assets” because our LMS was the equivalent of a black hole. (more…)

Read More