True Confessions from a Performance Ninja

This is a true story. No instructional designers or facilitators were harmed...threatened a little...but not harmed permanently. It was a Monday morning. Early. I’d already sucked down three cups of coffee…not counting the venti bold with a shot on the way to work. I could no longer hear the ringing in my ears due to the buzz in my brain now masking all other real or imagined internal bodily noises. (more…)

Read More

EPSS Replaces Product Training – Could It Really?

Having been a Sales Trainer, Sales Training Manager, and Director Sales Training in a couple of previous lives, I nearly jumped out of my chair when I read a blog post by a new networking contact, David Brock. Dave authors a blog, Partners in Excellence, and his post of December 7th “Let’s Put an End to Product Training” triggered a wee bit of a dance…not really, but I did unleash a couple mental fist-pumps. First-hand experience and many many road miles confirm how wasteful product training can be. I must…

Read More

The Radicalization of Sales Training Starts @ the Edges

Reflecting on this choice of title, I can imagine some rather extreme images springing forth in the minds of long-time sales training purists. I say this with confidence because the topic of facilitating learning at the edges of the ecosystemhas freaked out both platform trainers and instructional design professionals before. Yeah, and yours truly was that source of disruption – and more than once. Several colleagues actually questioned if the time had come to update their resumes. In my no-longer-humble-opinion, if sales training does not step up…make that…step out to the edges of the…

Read More