Menu

Category: Workforce Capability

Treat Point-of-Work Like Point-of-Impact…Because It’s the Same Place

March 11, 2019
| No Comments
| Categories: Accelerated Productivity, Discovery & Consulting, Intentional Design, Point of Work Assessment, Sustained Capability, Workforce Capability

March 11, 2019 - by Gary G. Wise Saturday evening a thought crossed my mind and I posed it as a question on LinkedIn. As of this Monday morning, over 2,700 views indicate that maybe I’m not alone with this same thought. Here is the post from Saturday – “What if we broke tradition and L&D became Learning & Performance...L&P... where the focus was zeroed in on performance results at Point-of-Work where real results matter?” Comments and dialogue threads are all positive and encouraging enough to convince me a strategic…

Read More

Finally…A Seat at the Table…Don’t Blow It!

March 7, 2019
| No Comments
| Categories: Accelerated Productivity, Learning Performance Ecosystem, Point of Work Assessment, Sustained Capability, Workforce Capability

This short post is a bit tongue-in-cheek, but there’s an important message…and an invitation. I’m seeing a lot of posts and articles promoting new learning technology and learning in the workflow. What a positive move that does my heart good to see this FINALLY happening. Will the results be what we expect? Significant risk can result if L&D is more “ready” to innovate than being at a state of “readiness” to innovate.  Don’t confuse the two.  (more…)

Read More

INTENTIONAL DESIGN: It’s About Providing Support Under Fire

March 5, 2019
| No Comments
| Categories: 70:20:10, Intentional Design, Point of Work Assessment, Sustained Capability, Technology, Workforce Capability

This choice of title may be an indication I’ve been reading too many Alex Berenson novels, but it rang true this morning, so it is what it is. Intentional Design has nothing to do with “black ops” or covert military or clandestine operations: but I must confess there may be elements best executed more “covertly” than “overtly” at least until adoption has proven its worth with evidence of sustained impact. Intentional Design is NOT a new design methodology. We have plenty good ones…like 5 Moments of Need, 70:20:10 and SAM…

Read More

Convergence of Learning with Work – Now What?

February 27, 2019
| No Comments
| Categories: Accelerated Productivity, Digital Performance Support, Five Moments of Need, Learning Performance Assessment, Learning Performance Ecosystem, Moment of Need, point of work, Workforce Capability

The convergence of learning with work or “workflow learning” is stimulating a lot of interest over the last few months. That’s a very promising sign for evolving L&D solutions, but at the same time, I’m seeing evidence of confusion around how to optimize this convergence. (more…)

Read More

POINT-of-WORK: Disruptions from Adopting “Intentional Design” Practices

February 8, 2019
| No Comments
| Categories: Accelerated Productivity, Continuous Learning, Insight Curation, Intentional Design, Learning Performance Ecosystem, Moment of Need, Performance analytics, Point of Work Assessment, Sustained Capability, Workforce Capability

Part of adopting a Point-of-Work Solution Discipline includes design...intentional design that is...of the assets used at moments of need. In a recent blog post, Chasing Productivity or Accelerating Productivity, I received a number of comments and several great questions specific to “What Is Intentional Design?” As often is the case, one blog post spawns another, and offers a chance to key on points that trigger comments and questions. Adopting Intentional Design practices is a non-disruptive disruption. Now that that is cleared up, I’d like to explain how a disruption can…

Read More

CONTENT CURATION:  Are We After Knowledge, Wisdom or Insights?

November 27, 2018
| 2 Comments
| Categories: Continuous Learning, Intentional Design, Learning Performance Ecosystem, Performance Insights, Performance Support, Point of Work Assessment, Workforce Capability

The obvious answer is, “All three, right?” It starts with curation, and rapid adoption of content curation across our L&D discipline is both encouraging to see and frightening to comprehend. The frightening part, based on my own curation experiences, and as an observer of the curation process, is how easily we create bulk information to serve as initial knowledge. Given the exponential growth of information sources and powerful search capabilities like Google at our disposal, a bulk-curated information tsunami is inbound…if not already on the beach.  We’ve effectively curated ourselves…

Read More