Menu
  • (317) 437-2555
  • gdogwise@gmail.com

Category: xAPI

PERFORMANCE SUPPORT – Converging Learning with Point-of-Work

April 17, 2018
| No Comments
| Categories: 70:20:10, Five Moments of Need, learning performance discipline, Performance Support, xAPI

Performance Support is a term that often causes confusion, and in some cases, outright fear in the hearts of my HR and L&D colleagues. This post will attempt to clear up the confusion surrounding the tactical implementation of performance support. The fear quotient? To my knowledge, no L&D ISDs, developers or facilitators lost their jobs or were harmed in any implementation of performance support that I’ve been involved with to date. In fact, those very skills are critical to the success of sustaining performance support solutions. The real fear should…

Read More

Digitization of “Human Infrastructure”…or…Enterprise Systems/Apps: Which Should Take Priority?

February 24, 2018
| No Comments
| Categories: Discovery & Consulting, DPS, EPSS, Performance Support, Sustained Capability, Technology, xAPI

There are plenty of positive discussions in the networking groups I follow regarding the shift to the cloud for digital integration across Enterprise Systems, Business Apps, and APIs. This is all good news, but I must ask this question - “What about the digitization supporting the “human infrastructure” tasked to perform effectively using this digitized business infrastructure at the Point-of-work?” Is the answer a chicken or egg debate? Methinks there is a priority we are missing here if our IT focus is exclusively “System/App/API-oriented”. (more…)

Read More

Anatomy of Digital Performance Support (DPS) Integration

January 23, 2018
| No Comments
| Categories: Data Analytics, Discovery & Consulting, DPS, LES, Performance Assessments, Performance Support, Performer Support, Technology, Tin Can, xAPI

Digital Performance Support (DPS) represents an evolution of what we’ve known as Electronic Performance Support (EPS) and the technology that provides it, Electronic Performance Support Systems (EPSS). So…what has evolved about EPS making it worthy of calling it something else? Is DPS just lipstick on EPS? Definitely not! Here’s a link to a recent blog post by Mike Graham, CEO of Epilogue Systems that describes DPS in a little more detail. Cloud-based DPS opens a whole set of doors for driving sustained workforce capability at the Point of Work. (more…)

Read More

It’s Time to Go Ninja!

January 3, 2018
| 4 Comments
| Categories: Continuous Learning, Data Analytics, Discovery & Consulting, EPSS, Five Moments of Need, Learning Ecosystems, Performance Assessments, Performance Support, xAPI

Who “woulda thunk it” possible to be swept up…or is swept out more appropriate…into the chaos of three corporate downsizing events in less than seven years? Could that even happen to the same guy? Oh, but yes it can…and it has. You’re reading his words right now. January 26th was when I was jettisoned through the window of opportunity yet again. The frequency of being jettisoned could cause one to pause and reflect, asking “Why me?” and question “What did I do? …or not do?”  The first time around, I…

Read More

Don’t Confuse READY…With READINESS…

October 12, 2017
| No Comments
| Categories: AGILE, Data Analytics, Discovery & Consulting, EPS readiness assessment, EPSS, Micro-Learning, Performance analytics, Performance readiness assessment, Performer Support, Social Learning, Sustained Capability, Technology, xAPI

If I had to boil down all my bluster and passion in this blog to a single core statement, it would be this: Training, by itself, does not drive performance – it drives potential; …if you truly seek to sustain measurable workforce performance you must go to the Point-of-Work and plan to address diverse Moments of Need with accessible, effective and business relevant solution assets shaped by Intentional Design. (more…)

Read More

Free Agent – Hurled Through the Window of Opportunity

March 6, 2016
| 7 Comments
| Categories: Change Leadership, Continuous Learning, Data Analytics, Discovery & Consulting, EPS readiness assessment, EPSS, Learning Ecosystems, Learning Readiness Assessment, Performance analytics, Performance readiness assessment, Performance Support, Sustained Capability, Technology, xAPI

Boss: “I have some unfortunate news.” Me: (thinking to myself) ‘Here we go…again…’ Boss: “Your position has been eliminated effective a week from Friday.” Me: “Hmmm, something tells me this is not a joke.” Boss: “I’m sorry. This is no joke.” Bah-dump-tssshhh! (Not sure that’s the correct spelling for a rim shot, but that’s the audio clip that played in my head.) (more…)

Read More

Readiness – Set – Go: Pursuing a Sustainable EPS Strategy

March 4, 2016
| 2 Comments
| Categories: 70:20:10, Change Leadership, Continuous Learning, Data Analytics, Discovery & Consulting, EPS readiness assessment, EPSS, Learning Ecosystems, Performance Support, Performer Support, Technology, xAPI

The path to shifting a long-held training paradigm to a holistic learning and performance paradigm is not a task for the faint-of-heart. Trust me on this…I have the scars to prove it. The greatest challenge I encountered in my own journey reveals there is more Change Leadership related implications than anything else. To compound that challenge, defining a “how to” road map is a tough nut to crack because every single deployment…then implementation…then fully enabling sustained adoption… is unique to the organization making the climb to the summit. So…do we…

Read More

When Are MOOCs Not MOOCs?

August 3, 2015
| 9 Comments
| Categories: 70:20:10, AGILE, Continuous Learning, Data Analytics, Discovery & Consulting, EPSS, Learning Ecosystems, Performance analytics, Performance Support, Sustained Capability, xAPI

This post this likely to twist a knot in a few knickers, but hey...what's a few knots now and then, so buckle up...this might nudge you beyond the limits of a training paradigm. Traditionally, a MOOC, in academic circles, is known as a Massive Open Online Course...and I have no problem with that. Where I get torqued down tight is when corporate Training tries to emulate an academic MOOC with corporate learning content. When that happens, corporate L&D potentially misses the boat. (more…)

Read More

Experience API [xAPI] & Why You Should Give a Rip

November 6, 2014
| 18 Comments
| Categories: 70:20:10, Continuous Learning, Learning @ the Point of Work, Learning Ecosystems, Performer Support, Sustained Capability, Tin Can, xAPI

They say that even a blind squirrel will find a nut eventually, and I am living proof of that concept. So there I was at DevLearn 2014 locked in to speak at a couple of breakout sessions and facilitate a tabletop discussion at the crack of dawn on day one. I’m there on a Performance Support mission of “seek and learn” and purely by accident I stumbled over a pre-conference session Tuesday afternoon called the xAPI Hyperdrive. Yup…maybe not totally aligned with the squirrel metaphor, but I found a nut…

Read More