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Tag: 70:20:10

INTENTIONAL DESIGN: It’s About Providing Support Under Fire

March 5, 2019
| No Comments
| Categories: 70:20:10, Intentional Design, Point of Work Assessment, Sustained Capability, Technology, Workforce Capability

This choice of title may be an indication I’ve been reading too many Alex Berenson novels, but it rang true this morning, so it is what it is. Intentional Design has nothing to do with “black ops” or covert military or clandestine operations: but I must confess there may be elements best executed more “covertly” than “overtly” at least until adoption has proven its worth with evidence of sustained impact. Intentional Design is NOT a new design methodology. We have plenty good ones…like 5 Moments of Need, 70:20:10 and SAM…

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L&D: Chasing Right Outcomes With Wrong Outputs

November 2, 2017
| 6 Comments
| Categories: 70:20:10, Five Moments of Need, PDNA, Performance Assessments, Rants & Ramblings, Sustained Capability

One never knows how having a good conversation with a friend and respected colleague like Mark Britz can uncork a brilliant idea for a blog post that I had not planned to write. We were discussing the painfully slow adoption by L&D organizations of the illusive performance paradigm. We both blog and always search for the right words, and that’s when Mark dropped a statement that flung a craving on me to write this blog: “L&D is chasing the right outcomes with the wrong outputs!” (more…)

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Point-of-Work & ADDIE? Say It Ain’t So…

October 30, 2017
| 13 Comments
| Categories: 70:20:10, AGILE, Data Analytics, Discovery & Consulting, Performance Assessments, Performance Support, Rants & Ramblings, Sustained Capability

My recent post  “70:20:10 – Myth or Legend?” roused a few readers to offer up some really solid comments, and there were a few that left me feeling like I was at a NASCAR race and just shouted “Ford Rules!” Now if you’ve never been to a NASCAR race, let me tell you this about that…every fan has a favorite make of car and nothing shall come between them and their brand…except maybe a case of Budweiser! And so it seems is also true with training design models. And rumor…

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7-Right Things Road Map for Sustained Workforce Performance

May 25, 2017
| 3 Comments
| Categories: 70:20:10, AGILE, Continuous Learning, Discovery & Consulting, Learning @ the Point of Work, Learning Ecosystems, Micro-Learning, Performance Assessments, Performer Support, Sustained Capability, Technology

My most recent post addressed the concept of ACCESS to working knowledge at the Moment of Need and often at the Point-of-Work as being essential to drive tangible business results. In that post I included a list of 7-Right Things that, in essence, provide a road map of sorts to accomplishing holistic discovery and support for intentional design. Unlike the narrow scope of a Training Needs Assessment, tracking down the truth behind the 7-Right Things enables us to include the entirety of the learning and performance ecosystem we should be…

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Going Ninja & the Covert Art of Hiding 70:20:10

March 24, 2017
| 1 Comment
| Categories: Discovery & Consulting, Learning @ the Point of Work, Micro-Learning, MOOCs, Performance Assessments, Performance Support, Performer Support, Sustained Capability

After surviving in the L&D profession for over thirty years, I continue to ponder what is it going to take to trip the trigger that deploys the training air bag? C’mon, man! We’ve tried everything known to humans so far…we gamify, we MOOC, we micro, we burst, we space, we go virtual, we go mobile, we asynch, bi-synch, tri-synch, and…and…and it’s still training, and we continue to follow the same road map to achieve the most effective training outcomes using myriad methodologies and technologies. How many times will we endure…

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Micro-Learning Is Bigger Than You Think…And Not Just For Learning

December 29, 2016
| 22 Comments
| Categories: 70:20:10, Continuous Learning, Learning @ the Point of Work, Mobile Learning, Performance Support, Performer Support, Rants & Ramblings

I was recently drawn into a discussion on LinkedIn while trolling one of my groups to comment on a topic “How long should micro-Learning be?” Great question and timely since micro-learning (ML) seems to be receiving a lot of press lately. My answer was simply, “It should be long enough!”  Hey now…that’s better than the stock performance consultant response of “It depends!” But it does depend…it depends on whether you are looking through a training lens or a performance lens. (more…)

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Are You Just Paying Lip Service to 70:20:10?

November 2, 2016
| 9 Comments
| Categories: 70:20:10, EPSS, Learning Ecosystems, Performance Assessments, Performance Support, Performer Support, Sustained Capability, Technology

<Rant  Alert> yeah…another one… Now why would anyone ask an accusatory question like that? Likely, no one would, but hey…check out this point of view. It might be a worthy question to ask given the failures of our current Training Paradigm to actually sustain workforce performance.  I mean seriously; based upon how we clutch our current Training Paradigm to our chests like a flotation device in a water landing you’d think workforce performance depends entirely upon our ability to capability. Sorry guys…the only thing we “train-in” is potential. Performance only…

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Red Wire/Blue Wire & the Explosive Failure of Training

February 4, 2015
| 4 Comments
| Categories: Continuous Learning, EPSS

The down-lights were all turned on and illuminating the island in the middle of our kitchen when my wife turned the corner and saw me immersed in a creative moment. The red wire had just been inserted into the sausage when she stopped in her tracks; hands firmly planted on her hips with that this-better-be-good look on her face; and she let fly, “What the heck are you doing?” (more…)

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Experience API [xAPI] & Why You Should Give a Rip

November 6, 2014
| 18 Comments
| Categories: 70:20:10, Continuous Learning, Learning @ the Point of Work, Learning Ecosystems, Performer Support, Sustained Capability, Tin Can, xAPI

They say that even a blind squirrel will find a nut eventually, and I am living proof of that concept. So there I was at DevLearn 2014 locked in to speak at a couple of breakout sessions and facilitate a tabletop discussion at the crack of dawn on day one. I’m there on a Performance Support mission of “seek and learn” and purely by accident I stumbled over a pre-conference session Tuesday afternoon called the xAPI Hyperdrive. Yup…maybe not totally aligned with the squirrel metaphor, but I found a nut…

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The Disruption Driving the Disruption of Adopting an EPS Discipline

September 9, 2014
| 2 Comments
| Categories: AGILE, Discovery & Consulting, EPSS, Learning @ the Point of Work, Learning Readiness Assessment, Performer Support

Choosing to use “disruption” twice in the same statement, especially regarding the discipline of embedded performance Support [EPS] is not just a tactic to form a snappy title. The reason is bigger than that. Does adopting EPS as a discipline really have to be disruptive? Any good consultant would answer a question like that with two simple words, “It depends!” Why? Because there is more than one disruption going on when choosing to pursue the EPS discipline. (more…)

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