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70:20:10? Or Is It…85:12:3?

<Rant> To answer the question suggested by the title I offer another question – “Who gives a rip?” – as long as the end-game drives sustained workforce capability. The correct ratio is only correct if the end-game is reached. (more…)

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“Sustainable EPS Discipline?” Or “One-and-Done?”

Recently, I learned that it takes approximately 30 square miles of ocean for a loaded oil tanker to reverse course 180 degrees. That seems like a lot of ocean, but then, that’s a lot of boat to turn around – and a lot of momentum related to the existing course direction. It’s funny how momentum proves to be the primary challenge and source of resistance when standing in the way to a change in direction. While 30 square miles represents useless trivia, the significance and parallels represented by factors of…

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The Disruption Driving the Disruption of Adopting an EPS Discipline

Choosing to use “disruption” twice in the same statement, especially regarding the discipline of embedded performance Support [EPS] is not just a tactic to form a snappy title. The reason is bigger than that. Does adopting EPS as a discipline really have to be disruptive? Any good consultant would answer a question like that with two simple words, “It depends!” Why? Because there is more than one disruption going on when choosing to pursue the EPS discipline. (more…)

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Convergence and the Impact on Our Training Paradigm

When we are chasing sustainable business system implementation there are a number of activities organizations pursue. The traditional stand-by includes training for end-users…and I own several of those t-shirts…most reminders of a failure. Not a failure of rendering a quality training product from the teams I led, but a failure that manifests post-deployment – adoption – optimization – sustained capability – take your pick of those three in any combination. (more…)

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Intentional Design Vs ADDIE

This title sounds like an impending trashing of the traditions of ADDIE, but I believe it simply places entrenched methodology in a more current and responsive context. While it seems that many are trashing old school ADDIE, I would argue that ADDIE is alive and well; in fact, is at the core of any effort to design and deliver a training solution. Agile design is catching a great deal of attention at all the conferences I've spoken at in 2013 but when you get right down to it, what we…

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Time-to-Business Impact & the Role EPS Plays

Do you ever get the feeling that the Training side of our organizations is delivering a message nobody on the Operations side of the business is hearing? What comes to mind is an old Gary Larson cartoon where a pet owner is speaking to his pet dog and saying, “Blah blah blah, blah-ba-ba-blah sit, blah blah treat blah blah bah…etc.” The dog was only hearing what really mattered to him. Could it be our Training message is more HR-speak than business-impact-relevant? (more…)

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Step Change Overdue on Our Training Paradigm

At the recent Masie Learning 2013 conference in Orlando, I was sitting at the bar two nights in a row nursing the business end of a decent cabernet. On the second night I found myself sitting next to the same guy, Murray Christensen. Earlier that morning at the General Session, Conrad Gottfredson made a point of introducing us with the instructions to both of us “Get to know this guy!” So I did. After a prompting like that I’m thinking this guy could quite possibly be another Performer Support fanatic.…

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AGILE Is As AGILE Does

It’s Sunday morning, and I’m in Orlando at the front end of the Learning 2013 conference once again. Elliott Masie and his Consortium have a knack for putting on a good conference every November for learning and development professionals, and I anticipate this year's conference being no exception. As with earlier conferences that I’ve spoken at this year, there is once again a lot of buzz around the concept of AGILE. AGILE what? That is a key question to ask because from what I’m seeing, not all AGILE instructional design…

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