Assembling the Performance Support Strategy Puzzle

It’s hard to find any one thing in my career in corporate learning more satisfying than the recent buzz surrounding Performance Support (PS). In some ways, I can extract a sense of validation out of the rise in importance of something that has been around for years. I say validated because I’ve been an advocate of PS since being bulldozed by hiring into a company well into their third wave of a SAP implementation. Those were the days that stoked the fire in my belly to defend myself with a…

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