Lipstick on a Training Paradigm – Oink!

Yeah, this could be classified as another rant, but that’s what happens when someone gets radicalized by a new paradigm…a Performance paradigm, to be more specific. My radicalization did not take place until after I had been in L&D for over twenty-five years, and looking back, I had racked up an impressive string of failures during that timeframe. Not failures in my output or those of teams I led, but in the workforce performance our efforts sustained...or more accurately…what our efforts did not sustain. (more…)

Read More

Define the “DO” First

The title of this post represents the core concept behind effectively adopting a Performance Paradigm as opposed to a Training Paradigm where we often chase the "KNOW" as our first priority. Rest easy, friends because there may yet be a storyboard in the process...and then again...maybe not. (more…)

Read More

Red Wire/Blue Wire & the Explosive Failure of Training

The down-lights were all turned on and illuminating the island in the middle of our kitchen when my wife turned the corner and saw me immersed in a creative moment. The red wire had just been inserted into the sausage when she stopped in her tracks; hands firmly planted on her hips with that this-better-be-good look on her face; and she let fly, “What the heck are you doing?” (more…)

Read More

Performance Support & “The Art of War”

Sun Tzu’s “Art of War” is a collection of tactics of a military nature that have many parallels to the “battles” we fight in our everyday work lives. Despite the focus on war, fighting and overcoming enemies, there are peaceful applications of strategy and tactics I choose to employ. Believe it or not, there are useful parallels in managing organizational change with these very same tactics. (more…)

Read More

MyLibrary Suggestions for Performance Support & Performance Consulting

My radicalization around the pursuit of Performance Support and formal Performance Consulting training happened in 2004, and during that time I've acquired several books that I consider required reading. I've pulled these together on a single page and have each book linked to the associated page at Amazon.com if you would like to read content details and/or make a purchase. If you have other favorites you have discovered in your own practice, let me know and I'll add them to the list. I will continue to add to this list…

Read More

Time-to-Business Impact & the Role EPS Plays

Do you ever get the feeling that the Training side of our organizations is delivering a message nobody on the Operations side of the business is hearing? What comes to mind is an old Gary Larson cartoon where a pet owner is speaking to his pet dog and saying, “Blah blah blah, blah-ba-ba-blah sit, blah blah treat blah blah bah…etc.” The dog was only hearing what really mattered to him. Could it be our Training message is more HR-speak than business-impact-relevant? (more…)

Read More