Red Wire/Blue Wire & the Explosive Failure of Training

The down-lights were all turned on and illuminating the island in the middle of our kitchen when my wife turned the corner and saw me immersed in a creative moment. The red wire had just been inserted into the sausage when she stopped in her tracks; hands firmly planted on her hips with that this-better-be-good look on her face; and she let fly, “What the heck are you doing?” (more…)

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Close to the Edge: The Radicalization of Training

As I reflect on this title, I can imagine some rather extreme images springing forth in the minds of long-time training purists. I say this with confidence because the topic of facilitating learning at the edges of the ecosystem has freaked out both platform trainers and instructional design professionals before. Yeah, and yours truly was that source of disruption. Several actually questioned if the time had come to update their resumes. In my no-longer-humble-opinion, if training does not step up…make that…step out...to the edges of the learning ecosystem, training budgets…

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Convergence of Training With Business Process Guidance (BPG)

I have been writing for months on the topic of “convergence”, often referring to it as an impending collision between two business-critical moments – learning need and flawless human performance in the work context. My unwavering position on this says that Training [the department] should have a role…make that a KEY role…in either preventing the collision, or instead, choosing to enable it as a seamless integration. Frankly, I do not see either happening except in a very few circumstances. For the life of me, I cannot understand this disconnect. Why…

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Do We Train, or Do We Guide?

This is a question…make that “a decision point”…soon to be addressed by any organization contemplating deployment and implementation of on-line system technology into their workforce. Make note that I called out “deployment and implementation” separately. Just for clarification, deployment gets you to GoLive, that momentous gala event with the ribbon cutting ceremony, the clowns, the balloons, and the three-bite shrimp. The “Train or Guide” decision has little to do with that celebration and everything to do with implementation, or another word that is equally daunting to the training organization – routinization.…

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