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Tag: Change Leadership

POINT-OF-WORK Podcast with David James – 1-6-2020

July 25, 2020
| No Comments
| Categories: Continuous Learning

I was honored to kick off 2020 with David James. This post is a replay of the 48 minute podcast. With the recent frequency of posts on the Point-of-Work topic, the podcast may help fill in the gaps. As always, David James did a superb job of interviewing...I just tried to keep up. It must have worked out pretty well as the number of downloads hit a new high. Here’s the link to the podcast! https://omny.fm/shows/the-learning-development-podcast/tldp-33

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Managing Change or Leading Change: Does It Matter?

July 28, 2016
| 1 Comment
| Categories: AGILE, Change Leadership, Continuous Learning, Discovery & Consulting, Learning Ecosystems, Learning Readiness Assessment, Performance readiness assessment, Performance Support, Performer Support, Sustained Capability

At first glance Change Management (CM) and Change Leadership (CL) may be considered interchangeable and simply more jargon used to confuse a familiar concept. Stay with me on this post as there is a significant difference when the end-game is the desire to create full adoption and sustained capability of any Change initiative.  (more…)

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Performance Support: Just Gimme Three Clicks!

April 1, 2016
| 4 Comments
| Categories: 70:20:10, AGILE, Change Leadership, EPS readiness assessment, EPSS, Learning Ecosystems, MOOCs, Performance readiness assessment, Performance Support, Performer Support, Sustained Capability

We see many articles these days lamenting the shortfall of employee engagement in the best efforts to develop and deliver compelling options to learn. L&D responds with shorter learning events. We gamify, and we “MOOC-ify”, and we mobilize, and there’s nothing wrong with any of these attempts to engage our learners in learning. Could it be we’re chasing the wrong rabbit? Or maybe we’re chasing the right rabbit but there is a more effective way? (more…)

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Define the “DO” First

April 13, 2015
| 2 Comments
| Categories: Continuous Learning

The title of this post represents the core concept behind effectively adopting a Performance Paradigm as opposed to a Training Paradigm where we often chase the "KNOW" as our first priority. Rest easy, friends because there may yet be a storyboard in the process...and then again...maybe not. (more…)

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Governance: Who Should Come to the Party?

March 4, 2011
| 1 Comment
| Categories: Change Leadership

I fell into a discussion on the Chief Learning Officer network early this morning that asked, “What is the most effective governance model?” The second part of the question was, “How do you ensure the governance meets your performance objectives?” Having been up to my hocks in forming and storming through the birthing pains of several governance efforts, I had to shake off the tremors before I could offer a suggestion. It was actually the second part of the question that pulled my trigger. Granted, I did not [do not]…

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Selling Change to Training – Please! Hurry!

January 26, 2011
| 3 Comments
| Categories: Change Leadership, Performer Support, Rants & Ramblings, Technology

This post comes from a recent experience involving the cycles of selling Change [as in new technology] to a Change Agent [known as the Training Department]. The outcome of this effort ultimately facilitated successful deployment; however, the circuitous route taken to reach that destination involved selling Change to a different client – the operational side of the business. I suspect this phenomenon had a lot to do with the solution [electronic performance support system – EPSS] not normally recognized as a “training tool” and technically, I agree that it is…

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In Pursuit of Successful Innovation & Change

August 16, 2010
| 1 Comment
| Categories: Change Leadership, Continuous Learning

This September 27-29, I have the privilege of speaking at the Talent Management Summit in Las Vegas on the topic of Change Leadership. This term, "Change Leadership" (CL), may be new to some, while for others, is interchangeable with the more familiar term "Change Management" (CM). To clarify, CM is not interchangeable with CL. CM is, in fact, actually included within the tenets of CL. With another spin offered to explain, CM equips people to DO, whereas CL prepares PEOPLE to do. (more…)

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IQPC Interview on Change Leadership – Talent Management Summit Preview

June 28, 2010
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| Categories: Change Leadership, Continuous Learning

This coming September, IQPC holds their next Talent Management Summit in Las Vegas, and I am honored to be a guest speaker on the topic "Change Leadership: When Change Management is Not Enough". Late last week, Katherine Mehr of IPQC, interviewed me for a podcast related to this breakout session that will post later in July. Of all the postings on my blog, the Change Leadership posting has proven to be one of the more frequently visited, so I thought posting the interview dialogue may also be of interest. Following…

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Change Leadership: When Change Management Is Not Enough

September 11, 2009
| 11 Comments
| Categories: Change Leadership

Ask any IT professional if they have a repeatable process for Change Management (CM) and you can expect an unequivocal “Yes we do!” as the response, and likely suffer a sideways glance wondering what motivated such a ridiculous question. Actually, they have no other choice when we consider the nature of Change in the scope of their IT world. Systems constantly change to meet new business demands, and/or software applications need frequent additions or modifications. Rigorous testing procedures, validation, and documentation are required. Timelines and project management accountabilities assigned, synchronized,…

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