Posts Tagged ‘Change Leadership’

Managing Change or Leading Change: Does It Matter?

July 28, 2016 Leave a comment

At first glance Change Management (CM) and Change Leadership (CL) may be considered interchangeable and simply more jargon used to confuse a familiar concept. Stay with me on this post as there is a significant difference when the end-game is the desire to create full adoption and sustained capability of any Change initiative.  Read more…


Performance Support: Just Gimme Three Clicks!

April 1, 2016 2 comments

We see many articles these days lamenting the shortfall of employee engagement in the best efforts to develop and deliver compelling options to learn. L&D responds with shorter learning events. We gamify, and we “MOOC-ify”, and we mobilize, and there’s nothing wrong with any of these attempts to engage our learners in learning. Could it be we’re chasing the wrong rabbit? Or maybe we’re chasing the right rabbit but there is a more effective way? Read more…

Define the “DO” First

April 13, 2015 2 comments

The title of this post represents the core concept behind effectively adopting a Performance Paradigm as opposed to a Training Paradigm where we often chase the “KNOW” as our first priority. Rest easy, friends because there may yet be a storyboard in the process…and then again…maybe not. Read more…

Governance: Who Should Come to the Party?

March 4, 2011 1 comment

I fell into a discussion on the Chief Learning Officer network early this morning that asked, “What is the most effective governance model?” The second part of the question was, “How do you ensure the governance meets your performance objectives?” Having been up to my hocks in forming and storming through the birthing pains of several governance efforts, I had to shake off the tremors before I could offer a suggestion. It was actually the second part of the question that pulled my trigger. Granted, I did not [do not] fully understand what definition of “performance objectives” may have been implied, nevertheless, the trigger was tripped…and the response went something like this… Read more…

Selling Change to Training – Please! Hurry!

January 26, 2011 3 comments

This post comes from a recent experience involving the cycles of selling Change [as in new technology] to a Change Agent [known as the Training Department]. The outcome of this effort ultimately facilitated successful deployment; however, the circuitous route taken to reach that destination involved selling Change to a different client – the operational side of the business. I suspect this phenomenon had a lot to do with the solution [electronic performance support system – EPSS] not normally recognized as a “training tool” and technically, I agree that it is not. But…that is NOT the point. This was not about a new technology; it was about new methodology…and ultimately, it was about a threat to status quo at the hands of innovation.   Read more…

In Pursuit of Successful Innovation & Change

August 16, 2010 1 comment

This September 27-29, I have the privilege of speaking at the Talent Management Summit in Las Vegas on the topic of Change Leadership. This term, “Change Leadership” (CL), may be new to some, while for others, is interchangeable with the more familiar term “Change Management” (CM). To clarify, CM is not interchangeable with CL. CM is, in fact, actually included within the tenets of CL. With another spin offered to explain, CM equips people to DO, whereas CL prepares PEOPLE to do. Read more…

IQPC Interview on Change Leadership – Talent Management Summit Preview

June 28, 2010 Leave a comment

This coming September, IQPC holds their next Talent Management Summit in Las Vegas, and I am honored to be a guest speaker on the topic “Change Leadership: When Change Management is Not Enough“. Late last week, Katherine Mehr of IPQC, interviewed me for a podcast related to this breakout session that will post later in July. Of all the postings on my blog, the Change Leadership posting has proven to be one of the more frequently visited, so I thought posting the interview dialogue may also be of interest. Following are notes that follow the exchanges in the interview.  A link to the podcast will be added to the blog when it is released. Read more…

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