Enterprise Systems Deployment vs. Bathing an Orangutan

This title may seem a bit odd, but both can end badly; especially if a deployment effort for an enterprise-wide system like ERP, or CRM, or [insert the application of your choice here] relies upon effective training to ensure full adoption. Trust me, I’ve been down this road a couple times now and have an impressive string of failures. No…I was not foolish enough to soap up a monkey that was at least ten times stronger than me, but I have witnessed multiple system deployments that ended poorly. (more…)

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