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Posts Tagged ‘Discovery’

Is Managing Learning Enough…Or Is Broader ACCESS the End-Game?

May 22, 2017 2 comments

Actually it’s NOT an either or question, but…I must add to the title right up front to provide a hint of where I’m going…ACCESS is not exclusive to learning. A few years back I was at a Masie conference and was blessed to sit in a breakout session featuring Larry Prusak, a former IBMer, billed as a Knowledge Management guru. I was on an L&D oriented mission to find a short cut to “knowledge assets” because our LMS was the equivalent of a black hole.
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The Consistency of Disruptive Innovation

November 1, 2016 2 comments

One of my favorite movies of all time is “Little Big Man” starring a very young Dustin Hoffman who was abducted as a toddler by Indians…yes, I know, Native Americans. He grew up through childhood to become a young adult brave, and had an adopted grandfather who was also the tribal medicine man. Whenever he was confronted with a challenge growing up the old man would always say…sweeping his arm wide, “Endeavor to persevere!”. When confronted with people who seemed bent on destroying him, the advice given by the old man was, “Tie ‘em up…shoot ‘em full of arrows…and drag ‘em all around!”…once again with the sweeping arm motion. For some reason, those words of wisdom have always stuck with me…sometimes to my detriment. Read more…

Define EPS Readiness Before Developing Strategy

July 7, 2015 8 comments

The discipline of Embedded Performance Support [EPS] is rapidly becoming an integral part of a dynamic learning and performance strategy. Adoption of this innovative and disruptive discipline represents an organizational change management initiative whether your organization consists of 50 or 500,000 souls tasked to generate sustained business value. The first question to pursue an answer is, Are you “ready” to adopt this discipline, or are you at a “state of readiness” to adopt this discipline? Too often I’m seeing a “ready” horse before a “readiness” cart because current “AS IS” state of readiness was not clearly defined. Read more…

Define the “DO” First

April 13, 2015 2 comments

The title of this post represents the core concept behind effectively adopting a Performance Paradigm as opposed to a Training Paradigm where we often chase the “KNOW” as our first priority. Rest easy, friends because there may yet be a storyboard in the process…and then again…maybe not. Read more…

MyLibrary Suggestions for Performance Support & Performance Consulting

November 4, 2014 2 comments

My radicalization around the pursuit of Performance Support and formal Performance Consulting training happened in 2004, and during that time I’ve acquired several books that I consider required reading. I’ve pulled these together on a single page and have each book linked to the associated page at Amazon.com if you would like to read content details and/or make a purchase. If you have other favorites you have discovered in your own practice, let me know and I’ll add them to the list. I will continue to add to this list over time… Read more…

Finding the Learning & Performance Black Box

April 7, 2014 1 comment

Recently, I’ve been posting about pursuing Embedded Performer Support [EPS] strategy and the importance of being at a state of readiness as opposed to just being ready to start the integration journey.

Question: If flawed performance was a jet airliner with a broken engine how far would it fly?

Answer: All the way to the scene of the crash.

And the scene of the crash is precisely where Training should show up to investigate the potential for building learning and performance solutions…after they find the black box. Read more…

Discovery Methodology for a Learning Continuum

February 18, 2010 6 comments

The purpose of this document is to provide a guide for accomplishing discovery that defines attributes of a learning environment, in particular, the work context – when and where learning moments of need are manifest. It is essential that these attributes are identified in early planning stages in any project where learning assets are created to ensure design decisions are not negatively impacted by variables within the learner’s work environment. This approach includes three key learning environmental influencers – Space, Media & Systems – each having a cluster of discrete attributes that should be included in an expanded discovery effort. Read more…

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