Posts Tagged ‘EPSS’

Anatomy of Digital Performance Support (DPS) Integration

January 23, 2018 Leave a comment

Digital Performance Support (DPS) represents an evolution of what we’ve known as Electronic Performance Support (EPS) and the technology that provides it, Electronic Performance Support Systems (EPSS). So…what has evolved about EPS making it worthy of calling it something else? Is DPS just lipstick on EPS? Definitely not! Here’s a link to a recent blog post by Mike Graham, CEO of Epilogue Systems that describes DPS in a little more detail. Cloud-based DPS opens a whole set of doors for driving sustained workforce capability at the Point of Work. Read more…


Is 2018 Going To Be a Step-Change Year for L&D?

January 5, 2018 2 comments

This morning I stumbled over an image posted by Guy Wallace of Pursuing Performance, another valued thought-leader I follow. His post stoked a rant. Here are both…the image…and the rant. Read more…

It’s Time to Go Ninja!

January 3, 2018 3 comments

Who “woulda thunk it” possible to be swept up…or is swept out more appropriate…into the chaos of three corporate downsizing events in less than seven years? Could that even happen to the same guy? Oh, but yes it can…and it has. You’re reading his words right now. January 26th is when I will be jettisoned through the window of opportunity yet again. The frequency of being jettisoned could cause one to pause and reflect, asking “Why me?” and question “What did I do? …or not do?”  The first time around, I went through the routine stages of the grieving process. The second time…not as much. This time around…I get it. It’s time to go Ninja!

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Don’t Skimp On Discovery @ Point-of-Work

November 17, 2017 Leave a comment

This post was triggered and complimentary to Bob Mosher’s post on 11/17…an important read that I agree with completely. What I offer today is an attempt to articulate a “Yes and…” in this post. The Critical Skills Analysis (CSA) used in the 5 Moments of Need methodology is extremely essential for distinguishing what can be addressed via formal training and what can…and should…be addressed in the workflow…not to mention where to focus priority. Check it out! Read more…

Boxed In By LearningTechnology

August 11, 2017 5 comments

Boxed in By Technology?

Have you ever noticed how entrenched technology…and even some methodology…are accepted as the rule or the standard and innovation around those rules and standards get kind of…locked down? Even so, being in the “locked box” of technology, some innovation does indeed take place, but often it never exceeds the limitations of the box in which it’s locked down. The LMS comes to mind as one such technology, and learning design surfaces as one such methodology. Read more…

Performance Consultant Lives Matter!

June 6, 2016 2 comments

We had just left a national all-hands company meeting where senior leadership fired everybody up with news of a potential buy-out at $97 per share. I’d been aggressively saving in the form of stock purchases at $11 for three years and had a sizeable stash of stock options maturing. The only question on my mind right then was, “Where am I going to park the boat?” Two weeks later we were informed the company had filed for Chapter 11 and all shares of common stock were worthless, and I was officially on the street. So much for the boat! Read more…

Chasing Sustained Workforce Capability

April 18, 2016 6 comments

Sustaining the capability of our workforce is a race we are all running whether we choose to describe the effort in this manner or not. Creating a workforce that is nimble, agile, and resilient are a few of the buzzwords we hear today that describe what it takes to attain things like sustainability and competitive advantage. But where does being nimble, agile, and resilient matter most? The answer to this question is simple – the Point-of-Work. Read more…

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