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Pros and Cons of Virtual Knowledge-Sharing Venues for Onboarding

In a previous corporate role, I completed a Point-of-Work Assessment – PWA with several colleagues in support of a new supervisory role slated for integration into 500+ retail stores. During the PWA, those slated for the promotion and a contingent of incumbents told us they wanted NO eLearning in preparation for the new role. Each store had one, maybe two computers available for training, so availability was tough and re-accessing eLearning all but impossible. Our practice was headed toward pushing training out to the stores for Floor Sales Supervisors and…

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