Experience API [xAPI] & Why You Should Give a Rip

They say that even a blind squirrel will find a nut eventually, and I am living proof of that concept. So there I was at DevLearn 2014 locked in to speak at a couple of breakout sessions and facilitate a tabletop discussion at the crack of dawn on day one. I’m there on a Performance Support mission of “seek and learn” and purely by accident I stumbled over a pre-conference session Tuesday afternoon called the xAPI Hyperdrive. Yup…maybe not totally aligned with the squirrel metaphor, but I found a nut…

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What Blocks Performance Support from Becoming a Strategic Initiative?

This title implies that performance support is not strategic. The question I am convinced we need to address is this, “Why not?” Perhaps a better title would be, “Whadaya Need, a Knock on the Head?” Maybe I’m all raked up in a pile over this because I’ve witnessed performance support make a tangible difference in previous lives. Back to the question, “Why not?”  Here’s something radical…methinks it’s the stink rubbed off from Training. (more…)

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When Does a Cloud-based LMS Make Sense?

A few years ago, I am quite certain, I would have been fighting this “cloud” concept tooth and nail. There was something about having my own staff running my own servers behind my own firewall that provided a sense of security and control. To an extent it did, and the IT staff would be the first to man the ramparts to fight off having anything living outside the firewall – much less allowing anyone outside to get into our systems. I feel their concern, and I respect the need to…

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Knowledge & Skills VS. Sustained Capability

The title of this post sort of implies an “either/or” relationship, and I wanted that to come across – at least initially. Why? Because these two outcomes are attained at two different stages of competency development over the span of time that learning occurs. Not only what learning occurs but where, when and how it occurs. There is no shortage of flashy jargon and countless descriptive labels used in the learning industry these days that promise performance impacts, and I am probably guilty of using most of them at one…

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Justifying Learning @ the Point of Work

A recent post “Evolving Training Into the Perfect Hole” brought a comment to me that I could really identify with as being a key challenge – justification for seriously considering learning @ the point of work. I find it stunning that the concept of learning @ the point of work is such a hard sell, especially when you consider that opportunities to learn and moments of potential failure happen at the same time…and very often in the same place - @ the point of work. Better training…or more training…have little-to-nothing…

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Evolving Training Into the Perfect Hole

A colleague recently asked me to respond to a question that has been a source of constant challenge [for me at least] in my last three corporate training gigs that span about 15 years or so. I cannot imagine my experiences are that dissimilar to many of us who work in the business of Training. Here was his question, “What’s the biggest hurdle to getting stakeholders (employees, employers, clients etc.) involved and engaged with workplace training – and how do you overcome it?” Personally, I believe this question distracts us…

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Building a Learning Ecosystem? – Define Readiness First

To some, the words “learning ecosystem” may smack of jargon, or at a minimum, offer a veiled attempt to spin an old tale by attaching a new title. Not so. Google “learning ecosystems” and prepare to wade through over 12 million returns. Funny thing – I Googled that phrase a few years ago and found only a fraction of what is there today. It would not surprise me if there were as many definitions as hits, each with a degree of correctness. I say that because a learning ecosystem tends…

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