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Tag: moments of need

POINT-OF-WORK Podcast with David James – 1-6-2020

July 25, 2020
| No Comments
| Categories: Continuous Learning

I was honored to kick off 2020 with David James. This post is a replay of the 48 minute podcast. With the recent frequency of posts on the Point-of-Work topic, the podcast may help fill in the gaps. As always, David James did a superb job of interviewing...I just tried to keep up. It must have worked out pretty well as the number of downloads hit a new high. Here’s the link to the podcast! https://omny.fm/shows/the-learning-development-podcast/tldp-33

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Treat Point-of-Work Like Point-of-Impact…Because It’s the Same Place

March 11, 2019
| 1 Comment
| Categories: Accelerated Productivity, Discovery & Consulting, Intentional Design, Point of Work Assessment, Sustained Capability, Workforce Capability

March 11, 2019 - by Gary G. Wise Saturday evening a thought crossed my mind and I posed it as a question on LinkedIn. As of this Monday morning, over 2,700 views indicate that maybe I’m not alone with this same thought. Here is the post from Saturday – “What if we broke tradition and L&D became Learning & Performance...L&P... where the focus was zeroed in on performance results at Point-of-Work where real results matter?” Comments and dialogue threads are all positive and encouraging enough to convince me a strategic…

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Chasing Productivity or Accelerating Productivity?

February 7, 2019
| 1 Comment
| Categories: 70:20:10, Accelerated Productivity, Five Moments of Need, Learning Performance Ecosystem, Moment of Need, Point of Work Assessment

We (L&D) spend a great deal of time and resources to transfer knowledge and boost workforce capability through training solutions. We scramble to innovate; to build more, better, faster solutions that can only be consumed at a standstill...off-task...out of the workflow...restraining the very thing we chase - Productivity. Accelerating Productivity implies forward motion and the context where this motion should occur is where Productivity is optimized - Point-of-Work. (more…)

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Is Your L&D Function Equipped to Be a Disrupter…or a Disruptee?

January 29, 2019
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| Categories: Accelerated Productivity, Continuous Learning, Digital Performance Support, Five Moments of Need, Insight Curation, Intentional Design, Learning Performance Ecosystem, Moment of Need, Point of Work Assessment, Sustained Capability, Technology

“Disruption” is getting a lot of airplay of late…and rightly so, even if you only consider the disruption of transitioning enterprise systems (Digital Transformation) to the cloud. The implications to L&D are enormous when you consider the L&D team owns end-user readiness and tasked to ensure sustained capability at Point-of-Work. The question becomes one of “Do we (L&D) aggressively pursue proactive readiness, or…do we react to deployment training shortfalls after it shifts to implementation and the journey to full adoption while bottom-line business value is at a very real risk?”…

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POINT-of-WORK: Diversity of Disruption

January 13, 2019
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| Categories: Accelerated Productivity, Insight Curation, Intentional Design, Learning Performance Ecosystem, Moment of Need, Point of Work Assessment, Sustained Capability
Learning Performance Continuum

Whether or not to move an organization’s technology infrastructure to the cloud appears to be more of a question of “when” to begin the move; not a question of “if” it makes sense to make the move. Take Digital Transformation as an example, though spoken as a single phrase, is by no means a singular event; in fact, transitioning to the cloud is phase-worthy, hugely complex, and typically spread over a couple of years of diverse disruptions due the enormity of the move. While IT resources shoulder a great deal…

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7-Right Things Road Map for Sustained Workforce Performance

May 25, 2017
| 3 Comments
| Categories: 70:20:10, AGILE, Continuous Learning, Discovery & Consulting, Learning @ the Point of Work, Learning Ecosystems, Micro-Learning, Performance Assessments, Performer Support, Sustained Capability, Technology

My most recent post addressed the concept of ACCESS to working knowledge at the Moment of Need and often at the Point-of-Work as being essential to drive tangible business results. In that post I included a list of 7-Right Things that, in essence, provide a road map of sorts to accomplishing holistic discovery and support for intentional design. Unlike the narrow scope of a Training Needs Assessment, tracking down the truth behind the 7-Right Things enables us to include the entirety of the learning and performance ecosystem we should be…

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Is Managing Learning Enough…Or Is Broader ACCESS the End-Game?

May 22, 2017
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| Categories: 70:20:10, Continuous Learning, Discovery & Consulting, EPSS, Learning @ the Point of Work, Learning Ecosystems, Performance Assessments, Performance Support, Performer Support, Taxonomy

Actually it’s NOT an either or question, but…I must add to the title right up front to provide a hint of where I’m going…ACCESS is not exclusive to learning. A few years back I was at a Masie conference and was blessed to sit in a breakout session featuring Larry Prusak, a former IBMer, billed as a Knowledge Management guru. I was on an L&D oriented mission to find a short cut to “knowledge assets” because our LMS was the equivalent of a black hole. (more…)

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Going Ninja & the Covert Art of Hiding 70:20:10

March 24, 2017
| 1 Comment
| Categories: Discovery & Consulting, Learning @ the Point of Work, Micro-Learning, MOOCs, Performance Assessments, Performance Support, Performer Support, Sustained Capability

After surviving in the L&D profession for over thirty years, I continue to ponder what is it going to take to trip the trigger that deploys the training air bag? C’mon, man! We’ve tried everything known to humans so far…we gamify, we MOOC, we micro, we burst, we space, we go virtual, we go mobile, we asynch, bi-synch, tri-synch, and…and…and it’s still training, and we continue to follow the same road map to achieve the most effective training outcomes using myriad methodologies and technologies. How many times will we endure…

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Training Is Not “Predicament-based” & That’s a Predicament

March 16, 2017
| 1 Comment
| Categories: Continuous Learning, Discovery & Consulting, Learning @ the Point of Work, Performance Assessments, Performance Support, Performer Support

It’s funny how the craving to grind out a new blog post is often flung upon me by falling into a collegial scrum triggered by a well-written article. In this case, the article was an ATD post I totally missed that surfaced back in February - The Future of Learning Is Not Training. What tripped my trigger was not the article but the reader comment thread attached in one of the LinkedIn groups I follow. As is my usual practice, I read the comments first…and then got sucked into the…

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Have You Discovered Your Discovery Gaps…Yet?

March 3, 2017
| 6 Comments
| Categories: Discovery & Consulting, Learning Ecosystems, Performance Assessments, Performance Support, Performer Support, Sustained Capability

This title does not represent a casual suggestion; rather, it conveys some urgency that directly impacts any L&D Performance Solution you attempt to build. So…if your L&D practice is primarily oriented toward building only training solutions…and have no inclination to build anything else…then this post will be the equivalent to sand in your shorts. On the other hand, if the solutions you seek to build are directed toward driving and sustaining workforce performance at the Moment of Need and at the Point-of-Work, you may discover you have a discovery gap…

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