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Posts Tagged ‘performance paradigm’

INTENTIONAL DESIGN – Redirecting L&D Strategy to the Point-of-Work

August 1, 2017 5 comments

Intentional DesignTo some this may seem like more of a “mis-direction” than a re-direction. Redirection almost sounds like a course correction…and in many respects it is, but then I make that distinction from a previous life experience. Humor me for a minute for a quick story to make the point that L&D in some organizations has lost its way. Yes, it can happen, and this story tells of how that can happen through the eyes of an effective L&D team that was effectively undone. This “undoing” is the basis of my suggestion that “re-direction” can indeed be a course correction as opposed to an entirely new and radical direction in other cases.  It begs the question if the organization was ever ON the right track, and the next question becomes…which is it for your organization? Read more…

True Confessions from a Performance Ninja

May 31, 2017 Leave a comment

This is a true story. No instructional designers or facilitators were harmed…threatened a little…but not harmed permanently.

It was a Monday morning. Early. I’d already sucked down three cups of coffee…not counting the venti bold with a shot on the way to work. I could no longer hear the ringing in my ears due to the buzz in my brain now masking all other real or imagined internal bodily noises. Read more…

Are You Just Paying Lip Service to 70:20:10?

November 2, 2016 9 comments

<Rant  Alert> yeah…another one…

Now why would anyone ask an accusatory question like that? Likely, no one would, but hey…check out this point of view. It might be a worthy question to ask given the failures of our current Training Paradigm to actually sustain workforce performance.  I mean seriously; based upon how we clutch our current Training Paradigm to our chests like a flotation device in a water landing you’d think workforce performance depends entirely upon our ability to capability. Sorry guys…the only thing we “train-in” is potential. Performance only happens at the Point-of-Work. Read more…

The Consistency of Disruptive Innovation

November 1, 2016 2 comments

One of my favorite movies of all time is “Little Big Man” starring a very young Dustin Hoffman who was abducted as a toddler by Indians…yes, I know, Native Americans. He grew up through childhood to become a young adult brave, and had an adopted grandfather who was also the tribal medicine man. Whenever he was confronted with a challenge growing up the old man would always say…sweeping his arm wide, “Endeavor to persevere!”. When confronted with people who seemed bent on destroying him, the advice given by the old man was, “Tie ‘em up…shoot ‘em full of arrows…and drag ‘em all around!”…once again with the sweeping arm motion. For some reason, those words of wisdom have always stuck with me…sometimes to my detriment. Read more…

Onboarding Vs. Waterboarding: Is There a Difference?

September 20, 2016 Leave a comment

Yes, this post is likely to morph into a rant; the first clue is in the title. Is there a difference between your onboarding process and the process of waterboarding? One uses water…and the other holds the new hire down and administers enough information at a continuous pace so they get the overwhelming sensation of drowning. Which one do you put your new hires through? Read more…

Define EPS Readiness Before Developing Strategy

July 7, 2015 9 comments

The discipline of Embedded Performance Support [EPS] is rapidly becoming an integral part of a dynamic learning and performance strategy. Adoption of this innovative and disruptive discipline represents an organizational change management initiative whether your organization consists of 50 or 500,000 souls tasked to generate sustained business value. The first question to pursue an answer is, Are you “ready” to adopt this discipline, or are you at a “state of readiness” to adopt this discipline? Too often I’m seeing a “ready” horse before a “readiness” cart because current “AS IS” state of readiness was not clearly defined. Read more…

Driving Performance with Extended Blend

June 29, 2015 1 comment

Permit me to open this post by dispelling the myth that we, as training professionals, hold as fact and have convinced our stakeholders over the years – training drives performance. Yes, it truly is a myth. And after thirty-some odd years in the corporate training business, I’m as guilty as any for perpetuating this myth, and, I might add, with boundless enthusiasm. In all honesty, training offered as a performance solution can only drive potential.  And we have readily available proof of this reality through solid evaluation practices at levels one and two. Sadly, no business outcomes have been…nor can they be…generated during the creation of proven potential during training. In fact, no evidence of sustainable capability at the point-of-work exists either. We seriously must consider this question, “Is the promise of potential enough?” Methinks not! Read more…

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