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Tag: performance paradigm

70:20:10 – Myth or Legend?

October 22, 2017
| 8 Comments
| Categories: 70:20:10, Continuous Learning, Sustained Capability

What better way to spend a Saturday morning than enjoying a steaming cup of coffee and lively conversation in good company. Italian roast and talking with Jos Arets of the 70:20:10 Institute triggered a couple of things this past weekend. First; this blog post. Second; Jos’s invitation to join the Institute as an Expert Partner. Needless to say, I’m honored to be part of something I believe in and will attempt to define why in this post by answering the question – Is 70:20:10 a myth or a legend? (more…)

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INTENTIONAL DESIGN – Redirecting L&D Strategy to the Point-of-Work

August 1, 2017
| 10 Comments
| Categories: Change Leadership, Discovery & Consulting, EPSS, Performance Assessments, Performance Support, Performer Support, Sustained Capability

To some this may seem like more of a “mis-direction” than a re-direction. Redirection almost sounds like a course correction…and in many respects it is, but then I make that distinction from a previous life experience. Humor me for a minute for a quick story to make the point that L&D in some organizations has lost its way. Yes, it can happen, and this story tells of how that can happen through the eyes of an effective L&D team that was effectively undone. This “undoing” is the basis of my…

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True Confessions from a Performance Ninja

May 31, 2017
| 3 Comments
| Categories: Continuous Learning, Discovery & Consulting, Learning Ecosystems, Performance Assessments, Sales Training

This is a true story. No instructional designers or facilitators were harmed...threatened a little...but not harmed permanently. It was a Monday morning. Early. I’d already sucked down three cups of coffee…not counting the venti bold with a shot on the way to work. I could no longer hear the ringing in my ears due to the buzz in my brain now masking all other real or imagined internal bodily noises. (more…)

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Are You Just Paying Lip Service to 70:20:10?

November 2, 2016
| 9 Comments
| Categories: 70:20:10, EPSS, Learning Ecosystems, Performance Assessments, Performance Support, Performer Support, Sustained Capability, Technology

<Rant  Alert> yeah…another one… Now why would anyone ask an accusatory question like that? Likely, no one would, but hey…check out this point of view. It might be a worthy question to ask given the failures of our current Training Paradigm to actually sustain workforce performance.  I mean seriously; based upon how we clutch our current Training Paradigm to our chests like a flotation device in a water landing you’d think workforce performance depends entirely upon our ability to capability. Sorry guys…the only thing we “train-in” is potential. Performance only…

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The Consistency of Disruptive Innovation

November 1, 2016
| 2 Comments
| Categories: AGILE, Change Leadership, Continuous Learning, Data Analytics, Discovery & Consulting, EPSS, Learning Ecosystems, LMS, Performance analytics, Performance Assessments, Performance Support, Performer Support, Rants & Ramblings, Sustained Capability, Technology

One of my favorite movies of all time is “Little Big Man” starring a very young Dustin Hoffman who was abducted as a toddler by Indians…yes, I know, Native Americans. He grew up through childhood to become a young adult brave, and had an adopted grandfather who was also the tribal medicine man. Whenever he was confronted with a challenge growing up the old man would always say…sweeping his arm wide, “Endeavor to persevere!”. When confronted with people who seemed bent on destroying him, the advice given by the old man…

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Onboarding Vs. Waterboarding: Is There a Difference?

September 20, 2016
| 1 Comment
| Categories: 70:20:10, Change Leadership, EPSS, Learning @ the Point of Work, Learning Readiness Assessment, Performance readiness assessment, Performer Support, Rants & Ramblings, Sustained Capability

Yes, this post is likely to morph into a rant; the first clue is in the title. Is there a difference between your onboarding process and the process of waterboarding? One uses water...and the other holds the new hire down and administers enough information at a continuous pace so they get the overwhelming sensation of drowning. Which one do you put your new hires through? (more…)

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Define EPS Readiness Before Developing Strategy

July 7, 2015
| 9 Comments
| Categories: 70:20:10, AGILE, EPS readiness assessment, EPSS, Learning Ecosystems, Performer Support, Sustained Capability, Technology

The discipline of Embedded Performance Support [EPS] is rapidly becoming an integral part of a dynamic learning and performance strategy. Adoption of this innovative and disruptive discipline represents an organizational change management initiative whether your organization consists of 50 or 500,000 souls tasked to generate sustained business value. The first question to pursue an answer is, Are you "ready" to adopt this discipline, or are you at a "state of readiness" to adopt this discipline? Too often I'm seeing a "ready" horse before a "readiness" cart because current "AS IS"…

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Turn Loose the MOOCs

March 20, 2015
| 2 Comments
| Categories: 70:20:10, AGILE, Discovery & Consulting, EPSS, Learning Ecosystems, Learning Readiness Assessment, Performer Support, Technology

When I first saw the MOOC acronym several years ago, I thought it was a play on the Moodle platform’s core capabilities. When I learned that MOOCs were massive open online courses, and that MOOC had deep roots in academia, I would’ve bet money on there being a connection with Moodle. To be honest, Moodle works well with a MOOC environment because non-classroom content, specifically, social learning and other informal activities can be tracked and counted toward “course completion”. No parts of what I described are bad news, and nothing…

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