It is amazing to me that positioning Embedded Performance Support [EPS] is such an arduous task. I get the sense that the knee-jerk reaction to a new discipline that may well imply new technology turns the conversation into a "new technology" conversation from the get-go. What I'm learning as I get deeper into the variations on what an EPS discipline may actually look like, I realized that the technology part of the equation may be well down the path of adoption...and, in fact, may never manifest at all...ever. (more…)

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