Posts Tagged ‘ROI’

Data Analytics Vs. Tsunami

April 13, 2018 Leave a comment

Yikes! Now that’s a visual. Maybe avalanche would be appropriate too. Enabling access to metrics and measures into the hands of those not able to answer the question “What does sustained workforce capability look like?” may very well unleash something we cannot outrun. Addressing data analytics with an eye for extracting actionable information is critical or those tasked to make informed decisions can easily and quickly drown in data or become buried in short order. Are we chasing after data as much as we are chasing Evidence of Sustained Capability (EOSC)? What data represent EOSC? Read more…

Calculating ROI on EPSS for Learning @ the Point of Work

July 3, 2012 5 comments

In a campaign to introduce electronic performance support system (EPSS) technology, an innovative and evolved approach to learning, chances are great that you are going to have “SELL” somebody on the idea. You might be surprised WHO will be the first to dig in their heels. Even more surprising…well maybe not…is the reason for the resistance. If you are thinking along the lines of what innovation has the potential to do to embedded training traditions and paradigms, you are on the money. Yup…we’re talking “CHANGE”, and that implies wearing a “sales hat” and backing up the rhetoric of your “sales pitch” with evidence. Turns out, the evidence I found during my most recent campaign confirms a new learning paradigm is here now and waiting for us to implement. Read more…

ROI vs. EOSC – Evidence of Sustained Capability

January 15, 2011 7 comments

This return on investment (ROI) thing is getting out of hand. There is no question that valid ROI is invaluable in justifying the decision to make [or not] key investments. I have to ask, “So what is actionable about ROI after justifying/verifying an investment decision?”  To get there, we seek event-specific evidence to confirm good or bad investment decisions; I cannot see anything else actionable. Seeking ongoing evidence that we created a sustained capability serves a better purpose. I do not know who said this, but it is so true, “The pursuit of true ROI does not yield a good ROI”. That said, if the concept of ROI falls into the wrong hands, it becomes a knee-jerk, ritualized, abused, and misapplied expectation, ultimately morphing into a ridiculous exercise I refer to as Return on Every Damn Thing (ROEDT). Read more…

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