Onboarding Vs. Waterboarding: Is There a Difference?

Yes, this post is likely to morph into a rant; the first clue is in the title. Is there a difference between your onboarding process and the process of waterboarding? One uses water...and the other holds the new hire down and administers enough information at a continuous pace so they get the overwhelming sensation of drowning. Which one do you put your new hires through? (more…)

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Performance Consultant Lives Matter!

We had just left a national all-hands company meeting where senior leadership fired everybody up with news of a potential buy-out at $97 per share. I’d been aggressively saving in the form of stock purchases at $11 for three years and had a sizeable stash of stock options maturing. The only question on my mind right then was, “Where am I going to park the boat?” Two weeks later we were informed the company had filed for Chapter 11 and all shares of common stock were worthless, and I was…

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Chasing Sustained Workforce Capability

Sustaining the capability of our workforce is a race we are all running whether we choose to describe the effort in this manner or not. Creating a workforce that is nimble, agile, and resilient are a few of the buzzwords we hear today that describe what it takes to attain things like sustainability and competitive advantage. But where does being nimble, agile, and resilient matter most? The answer to this question is simple – the Point-of-Work. (more…)

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Performance Support & “The Art of War”

Sun Tzu’s “Art of War” is a collection of tactics of a military nature that have many parallels to the “battles” we fight in our everyday work lives. Despite the focus on war, fighting and overcoming enemies, there are peaceful applications of strategy and tactics I choose to employ. Believe it or not, there are useful parallels in managing organizational change with these very same tactics. (more…)

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