Gary did a great job of consulting with the Macys L&D team to help transition and evolve our work to an operational performance paradigm. He was a trusted advisor/coach in the adoption journey to this step-change paradigm shift. His focus on point of work as the point where performance manifests and impacts business performance will be key to future L&D organizations everywhere. Gary’s savvy knowledge of operational performance paradigms is applicable cross-industry. His ability to assess organizational and cultural readiness is key to begin the step-change journey, and road mapping methodology change needed.
In addition to being incredibly skilled in his work, he’s also a great person to work with!
Christy Godden – January 11, 2018, Group Vice President Learning & Development at Macys, Cincinnati, Ohio Area